Hoffmaster's Auto Care

  • 3.7 of 5 stars
3 reviews

11937 Tech Road, Silver Spring, MD 20904, us

(301) 622-9797

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Sep 08, 2011
Steve Hoffmaster has been in the business since he was a kid, helping his Dad and uncle work in a service station. When my new tires wore prematurely after he had aligned them, he replaced the tires at no cost after finding that the alignment machine was not calibrated correctly. He is a good man who does a good job at a reasonable cost.
May 28, 2012
  • Olddisabled
Completely misdiagnosed problem of leaking head gasket. Replaced radiator and blamed problem on a faulty thermostat. Turned out the problem was a leaking head gasket. My son continued to drive the station wagon for a while using a sealer in the radiator fluid and monitoring level of coolant constantly. We ended up donating the car to the county fair demolition derby.
May 22, 2014
  • gatsby2001
I have tried various mechanics in the Silver Spring area, and Hoffmaster's is the best. They have been very courteous and thorough - they actually call when the work is finished and when the promise to. I have taken problems to them that were misdiagnosed by other mechanics and they got to the root of the problem quickly and fixed it in a timely fashion. There charges for service are reasonable and less than most other mechanics in the area - my last repair came in under their original estimate! They have been in the area for a long time, and have an established clientele. The only "problem" is that they are located in a business park, away form the main business district and convenient public transportation, which in the past has made dropping off and picking up my car a logistical problem. On my last visit the owner let me borrow the company car to get home and pick up my car the next day, so loner cars are available but you have to ask. I will definitely go back to them in the future.

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