Wrenchmasters

  • 4.9 of 5 stars
12 reviews

1081 Taft St, Rockville, MD 20850, us

(301) 424-7574

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 06, 2011
Oct 15, 1998
I've followed Wrenchmasters from VA to MD! They are terrific and completely honest, which is important for those of us who don't know anything about cars. When I took my car in for a tune-up, they called me to tell me I didn't need a tune-up!
Mar 04, 2000
JOHN TAKES CARE OR OUR CARS AND US, AND IS A EXPERT ON CARS!
Jan 22, 2001
Repairs here seem thorough and the '"wrenchmaster" competent. His prices are high, partly because he won't use anthing but dealer/factory manufactured parts exclusively. His relationship with customers is businesslike, but his impatience with those who ask more than one question about costs and alternatives is obvious. He seems to prefer customers who simply agree with the diagnosis and are willing to pay any price for the repair.
Jul 31, 2005
These guys are amazing. They are honest, inexpensive and really know Hondas. I have taken my car there now for three years, and have recommended friends to them. I had a dealer tell me it was going to cost me 800 dollars to fix the airconditioning, and we took the car to them for a second opinion, and the mechanic looked at it, adjusted the hose, turned on the car and said, "it's fixed." He also never performs unnecessary work. Twice he has told me my car does not need a tuneup when I bring it in, and his honesty is amazing. I almost hate to give away our secret honest mechanic, in case they get too popular. (It's not in a great neighborhood, but they will lock the car inside the garage if you have to leave it there overnight. Something I recommend you ask them to do.)
Aug 23, 2005
When my Mom went into a nursing home, she gave me her Volvo 240. I had Volvo 240s before and the repairs always ended up costing me more than most car payments, so I was tempted to turn down my Mom's kind offer on this one...however, I had started taking my Toyota to Tommy and he saved me about $800 on a drive shaft by finding me a used one at a junkyard. So I figured maybe I'd take my Mom's offer on the free "Swedish box". The few things that have gone wrong, Tommy fixed at a reasonable price and the first time....Then one day I was driving the car and it stalled out on a busy road, a long way from Tommy's garage. I decided to save some money by having it towed to a nearby "Volvo specialist." The "specialist" replaced the distributor cap for $180 and told me that I should also replace the fuel pump for about $400 to $500. I told him to give me back my car. The next day I tried driving the car to Tommy's. It stalled out on the way. Having remembered problems with fuses in the past, I opened the fuse box and discovered-- sure enough--that the fuel pump fuse had popped. I replaced it and drove to Tommy's. Tommy laughed when I told him that the other mechanic told me that I would need a new fuel pump. "The fuel pumps don't go on those cars--the fuel filters get clogged and it puts pressure on the fuel pump." Tommy replaced the filter for $40 and I went on my way--and haven't had a problem since. If you think there is no such thing as an honest, competant mechanic, here is the happy ending to the story: there are two of them at Wrenchmaster's.
Apr 17, 2006
Find a more a competent, honest, and cost-effective mechanic than Tom and i'll pay for your repairs myself. No unnecessry work, ever!
Feb 11, 2007
Feb. 2007 I have heared horror stories all my life about auto repair, but in 1977 Tom Berlin took over my P1800 repair needs and over the last 3 decades be it motorcycle (Norton,Triumph,Honda)Ford Van (work) or about a dozen very high mileage (Volvo Are known for a long break in period) 240 serris wagons, that I drive 20 miles each way to have repairs and great conversation with John or Tom on all subjects that are worth the verbage. transportation is at the door but take a paper and a walk and you drive away totally amazed at courtious and quality at a price you won't believe.
Nov 06, 2011
May 27, 2011
We have been dealing with Tom and John for at least a dozen years. We have referred many friends to them. They are the ultimate shop for anyone who listens to Car Talk--they are honest, love what they do, do it extraordinarily well, and are fantastic human beings (and Tom is a closet intellectual -- his wife teaches writing at the University of Maryland). I had an expensive problem with a previous car--they told me to go right to the top at Toyota and tell them he said it shouldn't have happened. Toyota fixed it even though it was out of warranty. They could have done it and made a lot of money off me. They are too honest to do that. This week when my son had a minor accident on our way to get the car checked out, they moved heaven and earth to get it fixed (shuttling it back and forth to In and Out Auto Body across the street--another fantastic place with a great owner and staff and a close working relationship with Wrenchmasters) so that my son is now driving the car back to Colorado where he is in school and has a summer job. I cannot believe one can find a better car shop in the area.

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