Scott's Specialties Inc

  • 4.8 of 5 stars
9 reviews

11804 Coakley Cir, Rockville, MD 20852, us

(301) 881-9429

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 06, 2011
Nov 06, 2011
Nov 04, 2004
I initially went to Scott's because a friend said that he was the reason that they kept buying Volvos. I heard this right after my first visit to a Volvo dealer and was gouged! On the first trip to Scott's, he did everything that was not on warranty and listed what was. He recommended a visit to the dealer for the warranty work. Then there has been the timing belt thing. Although a specific interval was sugested in the manual, Scott commented that Volvo had since lengthened the recommended interval and that I could wait until the next visit. Finally, there is his website. Go there and enter your last name and llicense number and up pops a listing of all of the repais, and when, that they have done for the life of the car. I asked Scott why he didn't market this system and he said that it was a service to his customers, his job was fixing cars! I bought a used Volvo for my daughter because Scott's is available and because I now have 270K miles on my 850.
Feb 05, 2002
They're faster, cheaper, and friendlier than the local Volvo dealers. They've never heard of the "Mechanic's Shrug." One nice touch - you can track your repair history with them on their website, so you won't be charged multiple times for the same service.
Nov 06, 2011
Jan 19, 2006
Best Volvo mechanic I have ever used. I wish they worked on other makes too. They do a great job. Can be a bit pricey, but they do the job the first time and do it right.
Aug 03, 2007
Consistently honest, competent, and helpful.
Oct 28, 2008
I still think of Scott's Specialties when I think of outstanding car mechanics. He took care of my used 1995 Volvo for around 5 years, from when I bought it to when I moved to Seattle in 2003(at roughly 80K miles), except for some work at first from the dealer (Don Beyer Volvo). I'm convinced it would still be running today had it had his service rather than lousy work in Seattle that killed it 5 years later at 114,000 miles. A friend at work told me she'd always taken her Volvo to Scott's, and recommended the shop to others. Best tip I ever had on a car mechanic! Scott told me what needed doing, did it knowledgeably and correctly EVERY time, told me things that were optional but that he recommended not wasting time/money on. I always felt he treated women and men equally as intelligent customers (unlike some other shops I've encountered).
Dec 01, 2009
I've been using Scott's since 1993. They only work on Volvos, and the quality and price are excellent. Most of the the employees I know have been with Scott's "forever" - very little turnover. Actually, I've stayed with the Volvo brand because I knew I had a mechanic I could trust. I've never used a dealer for work in over 16 years! Highly recommended.

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