Jacob's Autorama Incorporated

  • 3.9 of 5 stars
8 reviews

107 N Stonestreet Ave, Rockville, MD 20850, us

(240) 846-6293

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.5/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.0/5
I would use this mechanic again
3.3/5
I would recommend this mechanic to others
3.3/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.1/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Mar 03, 2000
Has refused payment for service on several occasions when the outcome was uncertain. Maintains a strong interest in difficult and unprofitable problems. Has always been scrupulously honest. Has competent and friendly help. Speaks English, Hebrew, Dutch and Span
Dec 20, 2005
Another great experience with Jacob's Autorama -- My wife and I brought in both cars today. We had planned to return home using the nearby Rockville metro station when Jacob offered us a lift home. Jacob opened the car door for my wife. This owner/operator knows what individual attention and customer service is all about. Jacob inspires confidence in his workmanship.
Dec 20, 2006
I got the word about Jacob's from CarTalk.com. I agree, Jacob is a very honest, competent, and friendly mechanic! I have taken my Ford Explorer, Toyota Sienna, and Ford Taurus to him and received excellent service. I highly recommed Jacob's shop.
Nov 07, 2011
May 07, 2011
Very social center for friends - everything takes too long and prices "fluctuate". I don't go there anymore.
Oct 03, 2013
  • jsmo
Found Jacob through repairjungle.com. He's friendly and gave me a really good price compared to what I was quoted elsewhere. The location is great. Right near a bunch of restaurants and shopping at Rockville town center if you have time to kill while you wait.
Dec 26, 2013
  • Charliecars
Jacob and company have been a pain in my wife's side for years. Prices fluctuate as other reviews state and you are not sure about the validity of the repairs. I cannot recommend this shop and have to advise others to look elsewhere for a mechanic. The problems with the work and the recurring problems with my wife car's repairs create an unneeded level of stress that makes the whole experience more frustrating. Recognize this red flag now, it's not worth the benefit of the doubt, just turn and run while you can.
Aug 13, 2014
  • The Other One
At Jacob's Autorama I found a team I can trust. I don't have to worry about misdiagnosed problems or unnecessary repairs. The prices are reasonable and have been consistent with what I have approved. They have superior skills and their repair work has always been first rate and finished on time. The shop location is also convenient--even if you aren't a Rockville resident--since the Metro station is literally only steps away. Its a business where I can have my car repaired and maintain my peace of mind.

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