Spectra Auto Services

  • 4.1 of 5 stars
3 reviews

324 N. East St., Frederick, MD 21701, us

(301) 695-5990

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.7/5
Their repair price is reasonable
2.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 06, 2005
I recommend people to Spectra who want to get work done in town quickly and who are on the ball and smarter than the average car owner. They do excellent work fast but they are pricey. I find that they recommend expensive work without explaining how important it is or what the alternatives are. How necessary is it to replace the ball joints in my pickup? I don't know. Do I really need to replace all of the exhaust for $885 because it is leaking at the muffler? I am not sure. My coworker went there and got an estimate on a bunch of stuff. She went back to get one thing done and they did it all. When she complained, they ate the cost of the unauthorized service and gave her the tires she was going to buy somewhere cheaper at the cheaper price she was going to pay. They estimated a bunch of stuff on my truck recently at a price that was too high for me to afford but they did not charge me for the estimate. They are consistently ranked #2-ish in the Frederick Magazine for repair shops. They also send out a newsletter on a regular basis with coupons for different things and gave me a 10$ coupon when I referred my poor friend (see above) to them.
Oct 14, 2011
I have been happy with the work performed. Just was charged a lot to read the diagnostic codes which I thought was unreasonable. Decided not to do the unnecessary work, and when I looked online for parts, the oem parts I found were 30% of the price quoted for what I assume were original manufacturer parts. So, I am about to try a different shop. We will see...
Oct 28, 2011
I have all three of my cars serviced at Spectra for more than three years. They have always been honest with me, and they do excellent work. Their rates are well below the dealer rates, and they also mail out coupons from time to time.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute