Jay's Automotive

  • 5.0 of 5 stars
1 reviews

304 Niles Lane, Fallston, MD 21047, us

(410) 893-8306

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jun 21, 2011
Jay runs the entire shop himself and does the work needed in an efficient and professional manner. He could have easily charged me as much as the dealership, but doesn't work that way. First time in, my air conditioner wasn't working. I was ready for him to tell me that the repair would be around $1000.00. Instead, he loosened a belt that had been tightened too much at the dealership and corrected the amount of freon that was in the system. Total cost = $45.00. I just took it in for a brake job. That's what I asked for. When I called to ask if it was ready and how much the bill would be, Jay said the total would be $104.00. As he explained, I didn't need anything but the front brake pads replaced. He also rotated the tires. Jay is a godsend to someone like me, who used to go to the dealership because I didn't know any better. I would highly recommend Jay's shop to anyone who asks.

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