Foreign Auto Experts

  • 4.9 of 5 stars
48 reviews

6350 S Hanover Rd., Elkridge, MD 21075, us

(410) 796-4418

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Jan 13, 2007
We started using Foreign Auto Experts in 1993 when my wife was having problems with her 1985 Toyota Camry. I had been told that this shop was primarily for Hondas. Brian & Steve gave great service and excellent advice on keeping the Camry running. They also worked on the 1987 Toyota Celica that I drove. When the Camry appeared to develop more problems than were worth fixing, their service was part of the reason we bought a 1995 Honda Accord, so that they would be able to work on it. In 1999 when the Celica carboned up after 185K miles, it was replaced with a 1999 Honda Accord. These guys consistently gave us great service every time we had issues with any of our cars (not that we had many because the Hondas have been very reliable). They always provided as much detailed explanation about any repair as I wanted to hear. Their shop was about 13 miles from our house so I frequently waited on the repair/service to be done rather than carpool with my wife. They were always very accommodating in getting me on the road as quick as possible. Their professional manner with every one that came into the shop was exactly what I could have ever asked for. They were always courteous to every one that walked through the door. They always took the time to explain why this amount of work should be done on a vehicle. In all my experience with them, I never heard the type of story like I heard at a dealer that "according to the factory you need to have this work done". I never ever felt like Foreign Auto was trying to inflate the amount of work that needed to be done like I felt at most every dealer I have ever visited. We got the 150K & 120K mile service on both our Hondas before we moved to KY. Brian gave us the name & phone number of a friend in Lexington and pointed me to this web site in an effort to find some one to work on our cars in KY. I recommend Brian & Steve whole-heartedly!!!
May 25, 2004
They are the best mechanics ever. I buy Hondas so they can work on them. The are upfront about needed repairs and don't add "extras" to pad the bill. They installed my broken mirror for free because it only took 10 minutes and the total was $70 less than the dealership quote. They have taught me how to do minor repairs/ maintenence on my car so I don't have to come to them to get it done. I recommend them to everyone.
Jan 31, 2005
I've been using Brian & Steve to repair my cars for over 10 years now. Like others, I prefer to buy Japanese cars so that I can continue to use their services. In addition to the work they've done for me, they also take care of my wife's car, and even took care of my mother-in-law's (really!) car
Nov 06, 2011
Oct 27, 1997
Reasonable pricing; fair evaluations of required work. Won't perform unnecessary (bloated) work! These guys are great -- accomodating when needed, honest and pleasant to deal with.
Nov 06, 2011
Aug 05, 2006
I am a dad of a graduate student at univ. of Maryland in Balitimore, living in California. My daughter calls and tells me that there is a big puddle of oil under her car, a honda crv. My problem is I am 3000 miles away. I listen to click and clack, and I remember the mechanics file. I put in her zip code and get a listing of shops and read the comments. I tell her to go to your shop. She calls me after her visit and tells me that Steve found the problem in minutes and that is was a cross thred of the oil plug, probally from her last oil change, he fixed the plug, changed the oil, and charged her 25.00. Considering the possible out come if she had gone to a shop without having the comments from the file, we are both very happy that she was treated so well. Listening to car talk really paid off. Thank you from calif, My daughters dad.
Nov 06, 2011
Nov 06, 2011
  • N/A
Dec 27, 2004
I have dealt with Brian and Steve since they started (and before, when they worked at a dealership). Like others, I buy Japeneese cars just because I know that I have someone that I trust to work on the car. I drive more that 30 miles each way just so that they can work on our cars -- and it is worth the drive.

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