Hickory Ridge Sunoco

  • 4.9 of 5 stars
10 reviews

6430 Freetown Road, Columbia, MD 21044, us

(877) 312-6100

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 07, 2011
Feb 06, 2002
Jeff and Bobby both worked at columbia mobil off of cradlerock way. I was so happy to find them again. As you all out there know it is so hard to find good and honest mechanics.
Jul 18, 2005
These two have been working on my cars for years. One time they repaired something even the dealer could not figure out. WOW! What a pair... Bobby fixes the cars and Jeff gives you the attention you need as a customer. They are both very professional in everything they do. I recommend them to everybody!
Aug 11, 2005
A friend recommended them to me and even though it is on the ohter side of town from where I work, I always go there. I trust them when they tell me what is wrong and/or what I need to do for a check-up at this time. They always give me what I think to be reasonable prices.I know they are not going to try to do something to my car that I do not need. I have a car that is 6 years old and I plan to keep it for several more years and I trust them to keep it running smoothly without costing me a fortune.
May 17, 2006
They seem to do a really good job and never charge us for things we don't need. They give us all the options (cheaper and more expensive)and never try to push the more expensive option. We really trust them and we drive 2 high-mileage cars that are running great!
Mar 18, 2007
One time I was having trouble starting my car. I thought it was the starter. I brought it up to the station, told the main mechanic what I thought. He could have put in a new starter, but diagnosed the problem as being with the cable connections to my battery. He put in the appropriate cable and charged me a minimal amount.
Sep 15, 2007
I have an 8 year old car that I want to keep running for a good long time so I always ask them to check things for me when I take it in for an oil change or minor repair. They always check things and usually when I pick up my car find no additional charges for this work. I expect to pay for this service. One year I had tie rods replaced on my front wheels, 10 months later I took my car to get new tires at a place close to my work, they told me I needed tie rods, I took it back to Hickory Ridge and asked them to check since they were not very old. When I picked up my car I found that they had replaced the tie rods and did not even charge me labor. I was shocked. They said they should have lasted longer but at almost a year later I would expect to pay labor. I trust everything they tell me about my car, I know they would never tell me something I need just because I am a woman. they are on the other side of town from where I live and work but they are definitely worth the effort. It is so nice to have this trust factor when dealing with something I have little knowledge of.
Nov 20, 2007
They have worked on my cars for the past three or four years. They have come to know me and my children. Jeff is always wanting to know how the kids are when they are not with me. My kids love him and my husband and I love him. They are such kind people. Everyone in the building treats you like family. They have kept both of our cars running over the years. We are customers for LIFE!!!! Thank you Hickory Ridge Automotive/Sunoco, you guys are great!!!!
Jun 13, 2008
I have had problems with the ignition coils on my mpv for a couple of years. Jeff has listened professionally and patiently to my very strange descriptions of what the car was doing he would take it look it over and test drive it, but the times he could not find a problem he did not charge me for his time. when the check engine light finally came on he was able to fix the problem and let me know what to expect in the future. We have had nothing but great service from Jeff and Bobby for 12 years.
Nov 21, 2012
  • Petmo
These guys are great! I live nearby and have brought my BMW and Rav4 to them many times and they have proven to be reliable, honest and good prices to boot. I am lucky to live have this good repair shop in my neighborhood. What is up with this security thogh. I had to register contend with not one but two Captcha mazes to leave this. Do you really have people trying to break in to your mechanic rating files? You get one star for that.

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