D & J Auto Care Inc. (ONLY body shop work)

  • 4.6 of 5 stars
5 reviews

1100 West 41st Street, Baltimore, MD 21211, us

(410) 889-6536

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.4/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.6/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
3.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Feb 28, 2011
I 110% recommend the folks at D&J Auto. This is literally the best service at the best price I have ever encountered. My 2002 Volvo sustained substantial body damage (pole collision) on one of the rear quarter panels and the adjacent door, which had to be replaced entirely. For various reasons, I had to avoid the insurance claim and pay for this out-of-pocket, and as such spent a significant amount of time driving in and around Baltimore getting estimates from every body shop I could find. At the end of the day, I was looking at minimum $2000 and max $2350 estimate for the repairs. D&J was my very last attempt - I was so defeated at that point I nearly bailed - but I'm SO extremely glad that I went! Not only were they very friendly, they were sympathetic to my insurance predicament and gave me a flat $1500 estimate. They explained every step of the repair process, and it was clear they had professional quality maintenance and did not compromise safety or quality to make the price work. But listen, it gets better: my pickup time was originally scheduled for a Wednesday, but it turned out some of the repairs were more complicated than expected; that and a snowstorm caused the repairs to be delayed through midday Friday that same week (so 2 days extra). Whereas 99% of other mechanics would have charged me $40/hr more for the extra work & time, D & J not only apologized for the inconvenience, but knocked off an additional $203 from the original estimate! God forbid my car should suffer more injuries, I know it will be in good hands! And a note on transportation: D & J is located within walkable distance from the Woodberry light rail station, but they also will do pick up / drop off for a reasonable distance.

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