Civic Center Honda Toyota

  • 5.0 of 5 stars
23 reviews

96 Pauline Street, Winthrop, MA 02152 , us

(617) 539-4460

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Mar 02, 2000
Len Mariano is a Toyota and Honda specialist who uses factory parts only and is simply superior to dealer repair shops. Len has just gone into his own business after many years of experience at other Honda/Toyota shops and will handle repairs on other makes until he gets his shop full off the ground. He handles my Dodge vehicle expertly and I'll make the 1/2 hour drive from my house to his shop because he is one of those mechanics you can trust totally. I live across the street from an auto repair shop but still head to Winthrop to see Len. If you are anywhere in the Boston area he is worth traveling to Winthrop to see. If you are driving a Honda or a Toyota--you shouldn't even think twice.
Aug 29, 2000
I just moved to Winthrop and don't know too many people yet, but I want to assure you that one of the finest professionals in the Greater Boston area is The Civic Center's owner and lead mechanic, Lenny Mariano. My beloved 1988 Honda has serious geriatric problems. When it wouldn't start up one afternoon, I walked into the Civic Center garage with a short list of things I thought I needed done expecting the folks there to add to that list considerably. That didn't happen. Lenny heard me out and then suggested that we reserve judgement. He called me at work later that afternoon with a prioritized list of needed repairs, and the work was completed by the following afternoon. He needed to get parts. This was fast and meticulous work! When I went to pick up my Honda, he showed my all the parts removed and, then, put her up on the lift. He walked me around to see all new work. It was extensive, finely carried out and the price was very, very reasonable. If this were all, I'd probably just write a couple sentences of praise here and let it go at that. But here's what I want to emphasize (it even deserves its own paragraph): Lenny Mariano took the time to discuss my car's needs in detail and was very, very clear in telling me that much of the work I want to have done shouldn't be done. It would cost much money and not effectively extend the lifetime of the vehicle. A mechanic that is top-drawer skilled in diagnostics and repairs, willing to talk *and* is interested in the health of your car more than he is in the depth of your pockets? It's a proud profession and this man is among the best of the best.
Sep 26, 2000
First of all, Lenny Mariano is an honest mechanic, that's right I said honest. I know most people think of the words honest mechanic as an oxymoron like jumbo shrimp and military intelligence, but it's true. The Civic Center is the only place I will take my car to be serviced. Actually, I am considering a new car for my wife and will only buy something that The Civic Center will service, he's that good. When I had a major service done there a few weeks ago, he actually gave me my old parts back in the original boxes that the new parts came in and these were genuine Honda parts I might add. Next time you go to another shop that swears up and down that they use genuine parts, ask to see them before they go into your car or to see the empty boxes when you pick up your car, I promise you that this is very, very rare. If the mechanic makes an excuse as to why he can't, be suspicious. Lenny is a great mechanic and a genuinely nice guy. Visit the Civic Center and I promise you will not be disappointed.
Nov 13, 2000
  • N/A
I first saw the shop just driving by and owning a Honda I was glad we had the shop so close to home. My first experience was having a broken spring replaced and knew I had to replace both and the job was completed with remarkable speed and the work was done perfect. Just talking with Len I knew he was a very honest compedent person and have had other work done there as well. I would recomend him to anyone and I am sure they will approve of his work and prices also. I am sincere with this statement. Yours truly, Ed Santamaria Winthrop, Ma.
May 31, 2001
After a referral from someone in town (and a double check on cars.com-cartalk),I phoned Lenny and told him of my mishap. The night before, I had misjudged the distance between my 98 Honda Civic EX and the post at the T stop that surrounds the ticket-taker booth and sheared my electric sideview mirror right off! I told him I had an appointment with my insurance the company the following day, but wanted to speak to him about his availability to do the repairs, would he have to order the part, and how long would this take. He said just stop by when its convenient and he would be happy to discuss it with me. I did, and his estimate came in $100 under the deductible. I made an appoitment with him for the next day for him to do the repairs, (he offered to drive me home while they repaired the car)and cancelled my claim with my insurance company. The repairs, including an oil change, took less than an hour. And, the part was a genuine Honda part--he opened the sealed box in front of me to be sure it was the correct mirror. Lenny is a soft-spoken, easy going, honest and humble man who obviously loves his work. The shop is clean and well maintained, and very easy to get to, location-wise. I highly recommend this shop for any make of car. He is eager to do business with you--and you should be happy he is going to work on your car!
Nov 18, 2002
I've recently moved to Seattle, and one of the biggest things I miss is my trusted mechanic and owner of The Civic Center, Lenny Mariano. I was introduced to Lenny by my fiance (I miss her too, but it's a close between her and Lenny!), who still lives in Winthrop....As a matter of fact, she jokes that she just may want to stay in Winthrop because of Lenny! Anway, she drives a Honda and I drive a Toyota, so Lenny is the perfect mechanic for the both of us. I've found Lenny to be very competent. He only uses authorized Toyota/Honda parts, and he saves the old parts and shows them to you when he is done with a job. He will tell you what is necessary, and leave out the hub-bub. In addition to being a great mechanic, he is good-natured and easy to joke around with. So, if you're looking for good customer service and a high-quality Honda/Toyota certified mechanic, check out the Civic Center! I highly recommend Lenny to anyone who is driving a Honda or Toyota. He will fix it right! Sincerely, Patrick Nevers
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011

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