Purple Valley Automotive Service

  • 3.9 of 5 stars
4 reviews

391 Main St, Williamstown, MA 01267, us

(413) 884-6025

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
3.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.8/5
They are always honest
3.8/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Mar 30, 2011
The guys at Purple Valley are awesome! They're good people, honest, and know their stuff. I've brought my cars there and have referred dozens of people who are now happy PV customers.
Jul 26, 2013
  • CarTalkNPR
NOT a trustworthy repair shop. I took my vehicle there for a simple rear brake job and their prices seemed fair. When I got the car back it reeked of cigarette smoke (I do not smoke) and there was dirt and grease all over the steering wheel and a stain on the upholstery. It took weeks before the cigarette smell was gone. The brake job was done poorly and brakes started squeaking days after the repair. I took the car back to get the squeak fixed. While I was there, I saw one of the mechanics go on the test drive and light up a cigarette right before they got into someone else’s car. No respect. I was told my rear brakes were fine and that the squeak from coming from the front brakes and they needed to be replaced. I did not want to have this repair shop do anymore work on my car, so I left with my rear brakes still squeaking. As soon as I pulled out of the parking lot, there was a loud clunking noise coming from the rear every time I went over a bump. I looked under my car to find that both sway bar links were missing. These parts don’t just fall off cars. After calling the shop and asking what they intended to do about it, I was informed they intend to do nothing. Hopefully you are smarter than me and intend to take your business and vehicle elsewhere.
May 11, 2014
  • HappyHiker
I have been using Dave as my mechanic for a little over a year. My car is old and tends to have issues. Dave has been awesome every time I have gone there. He takes the time to explain things to me, shows me my broken parts, and has found money-saving repairs when appropriate (ex:m weld repair vs new part). He is a respectful, nice guy--as are the other guys working there. I would have rated him higher, but as a new-ish customer, I don't feel I can yet. I do highly recommend Dave. Boo on that first review.
Apr 21, 2015
  • Nancy Maier
Dave and the crew at Purple Valley Auto are great mechanics and really nice guys. They fix small things on the spot and and have saved me hundreds of dollars with regular maintenance. I highly recommend their services. Nancy from Williamstown

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