GGS Auto Repair

  • 3.2 of 5 stars
4 reviews

988 Southampton Rd, Westfield, MA 01085, us

(413) 568-2511

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.8/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Feb 27, 2001
The ownner John Gagnon was-is a stock car driver and built his own stock cars
Nov 07, 2011
Jul 26, 2005
This is the best garage I've ever taken a car to in my 40+ years of having car repair work done, including several garages in Westfield and the Hilltowns. I'm especially impressed with their honesty and reliability, and I never felt overcharged or oversold or treated like a number. The owner (John) enjoys talking about the specifics of your car or repair, and is remarkably candid about his business, car parts, markups, etc. There's a wonderful small town feel to this operation, with the owner and even some of the mechanics (e.g. Don) knowing your name and taking time to explain things. I've just moved out of Masachusetts and hope I can find similar service in my new town. -- Stephen Sossaman
Sep 17, 2013
  • Warning
Honest????? Really???? What the heck -- told me my used car purchase was good to go and I ended up with buying lemon based on their recommendation, which I paid for, to buy. Wow. You need to look for another 'honest and more knowledgeable garage. Whatever you do please do not trust these crooks. I got ripped off and hope you are smarter.

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