European Auto Solutions

  • 5.0 of 5 stars
2 reviews

1486 Main Street, Waltham, MA 02451, us

(781) 642-0667

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Offers loaner cars
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 20, 2010
After nearly eight years of experiencing the service from Ed Owen and many of the great mechanics he has on his team, Strongly Agree is the only rating that is accurate. If you own a Mercedes-Benz and love your car, European Auto Solutions has been a wonderful place for Mercedes service. Ed and several of his current team at EAS worked for one of the premier Mercedes-Benz specialist shops, Hatch and Sons, for a number of years. Hatch and Sons reputation for having expert technicians, thorough knowledge of Mercedes Benz models going back decades, a stream of winning car show entries and highly customer responsive service, was well known. That is where I first met Ed and several of the mechanics now at EAS. When Hatch and Sons was sold, Ed connected with a customer and several of the best mechanics who together invested in a new shop that could build on that work. EAS has been doing exactly that for several years now and their consistent quality workmanship and fair pricing builds my respect for them each time. Mercedes are built with high quality components and with the quality comes the cost of quality. But in the world of Mercedes repair, these guys deliver genuine value. Because they also really love these cars, they treat you and your car with intelligence and respect. Do they fix the car correctly every time? Over the last eight years experiencing the work of many of those same mechanics, I am pretty close to 99% first time. I only remember having to come back once to correct an elusive problem and there was never a question that they stood behind the work they did. What you see when you have your MB serviced is a clean shop and a highly productive team that supports each other in making things right. If needed,I can arrange for one of their mature MB loaner cars at no extra cost. They also work with you to prioritize repairs, especially with more vintage cars that may need multiple wounds healed to bring them back to glory. I never look forward to fixing any of our cars, but I know if I need my Mercedes repaired, I have good people I can trust, who happen to be some of the sharpest specialty mechanics in the business.
Dec 05, 2012
  • hifi239
These are universally held to be the best independent Mercedes mechanics in the greater Boston area. They work on our under-warranty 2009 and our 2001. You know they're THE place because the lot is always is filled with Mercedes models from 1960 to current. The prices are reasonable. The facility is clean with plenty of room and amenities if you wait. They also have loaners. You won't get the valet in the white lab coat, but then you don't pay for that overhead either. Check their website for their new location on Main Street in Waltham. No longer Moody Street.

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