Tyre Trak Automotive

  • 5.0 of 5 stars
5 reviews

175 Chestnut St, Springfield, MA 01103, us

(413) 734-1746

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Mar 05, 2009
Tim is just insanely easy to work with. There have been a couple of times when a repair took longer than he'd anticipated and he bent over backwards to accommodate me. He's especially good at triage and letting you know when money is an issue what needs to be fixed now and what can be put off and for how long.
Dec 05, 2004
Tim & Gary continue to serve me and my wife more like friends and valued customers than the non-mechanical parents who need their car fixed that we are. No boat payments are being made through our ignorance... They run a great shop which we will frequent for as long as it remains open!
Mar 20, 2006
My wife and I have been coming here for years. We've never had any sort of problems. Tim always explains what we need and what we don't. I think this is one of the few shops that offers to give you back the parts that were replaced so that you can see for yourself. We will continue to be loyal customers.
Mar 21, 2009
Tim is extremely nice, and highly competent. He has a standing order from me - one I never though I could give a mechanic - fix what you find. You don't need my approval, because I trust you. He takes time to explain things, and has helped save me time and money. He emphasizes preventative maintenance, which has helped me save hundreds on brake jobs and the like. He has sent me to specialists who have been equally capable. I trust him with my car, and my wallet.
Jan 08, 2014
  • Zazu
I moved here eight years ago and freaked about finding a mechanic who would treat me right, given that I'm a single female who knows nothing about cars. I had a brake issue and took it to another shop that told me I needed a whole brake job, including calipers. Someone at work recommended I get a second opinion from Tim at Tyre Track, which I did. He told me I just needed brake pads, did the work, and charged me according. I have been using Tyre Track for all my automotive needs ever since with excellent, honest results. Just this week my car was leaking oil so I had it towed in. They did all the diagnostic testing and couldn't find a leak. Tim instructed me to keep a close eye on the car and bring it in frequently so they can check the oil and only charged me for the new oil. I will never take my vehicles anywhere else as I know I'm in honest, competent hands at Tyre Trak.

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