Magic Discount Muffler

  • 1.8 of 5 stars
1 reviews

106 Bridge Street (Route 1A) , Salem, MA 01970, us

(978) 744-7772

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Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
2.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
1.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jul 20, 2012
  • JTChairs
I thought I'd found my "forever mechanic" when I discovered an accounting error and they corrected it without argument. Since then, sadly, I've discovered that they will not stand by their work. After convincing me by phone that I needed my 12 year old radiator replaced when replacing the blower fan motor (the original had minimal corrosion in one corner when I picked the car up), he insisted that my air conditioning just needed a charge and would be fine. $140 and 2 days later, the AC stopped pushing cool air. The mechanic insisted it held a vacuum, but you could clearly hear the hissing behind the dash, even on the day of repair. I took it back and they tried to sell me $60 worth of stop leak rather than investigate the problem. "Why investigate if you're not going to fix it?" I was very disappointed, and will not be returning.

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