Turner Auto Repair

  • 3.6 of 5 stars
6 reviews

32 Curtis St, Pittsfield, MA 01201, us

(413) 443-9311

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
4.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.3/5
They are always honest
3.8/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.4/5
Nov 06, 2011
Nov 06, 2011
Aug 11, 2005
The prices are high, but reasonable for work done right the first time and done on time. Everything is perfect if the owner, John Turner, does the work. There can be problems if another mechanic does the work.
Sep 07, 2008
John and his crew have worked on our various cars and trucks for over twenty years. They always back up any work done at the shop with no question. They have never hesitated to help us out on short notice. We don't buy new and we put over 20,000 miles a year on each of our vehicles so it's very important for us to have a mechanic as trust worthy and knowledgeable as John. We highly, highly recommend them.
Oct 31, 2016
  • asdf
Since John Turner is working less, the shop is run by someone else. I was told the replacement part for my repair was, unfortunately, more expensive than for other car models. After getting the car back, I went on line and found I was charged 3 times the going price. Since websites can be much less expensive than brick-and-mortar, I called the local parts supply. Price was same as internet. So, in conclusion, they did the right repair, did it right the first time, did it promptly and overcharged me a couple of hundred dollars. Maybe it's still worth it but now there's now a lack of trust.
Oct 31, 2016
  • asdf
Since John Turner is working less, the shop is run by someone else. I was told the replacement part for my repair was, unfortunately, more expensive than for other car models. After getting the car back, I went on line and found I was charged 3 times the going price. Since websites can be much less expensive than brick-and-mortar, I called the local parts supply. Price was same as internet. So, in conclusion, they did the right repair, did it right the first time, did it promptly and overcharged me a couple of hundred dollars. Maybe it's still worth it but now there's now a lack of trust.

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