Auto Clinic

  • 4.6 of 5 stars
7 reviews

17 Nashua Rd, Pepperell, MA 01463, us

(978) 433-8200

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.4/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.6/5
Nov 07, 2011
Nov 07, 2011
May 08, 2005
If they tell you something needs repair, don't ignore their suggestions. They don't need the addition work. They are looking out for the customer's safety. Once we put-off doing something they suggested, later we learned from another source that we took a big risk and had a big repair bill.
Apr 18, 2006
They have fixed them all for us over the years, Honda, VW, Ford, Jeep, Subaru, Saab, and Mercedes.
Apr 06, 2008
Competent mechanics. Rarely a problem with their work; if there is then they make it right. Biggest issue is cost. They bill by actual T&M, so cost can exceed estimates if there are unforeseen problems. They are a busy shop and do a lot of volume; they arent too inclined to try to save money by trying to find used parts where that makes sense (as in for big metal parts like drive shafts) - they want to turn the job around quick. They will give you a ride home, which is important in Pepperell with no public transport. They close promptly on time, so dont be late!
Nov 07, 2011
Aug 07, 2015
  • Atom1285
I recently moved to the area and went to Auto Clinic based on some feedback from other websites. They have always fit me into schedule and gave me sound advice. They alos know I do a bunch of my own work suggested I look at a couple of things (leaking light lens) before next inspection sticker.

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