Morrows Auto Repair Service

  • 5.0 of 5 stars
1 reviews

50 Hatfield St, Northampton, MA 01060, us

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Apr 24, 2014
  • EC
Really good. They take the time to figure out the problem, and are fair about getting to the bottom of things without charging extra, and several times haven't charged labor for looking at something that didn't turn out to need fixing. Very reasonable guys. Once for a state inspection, I didn't know I needed a passenger-side mirror, and instead of slapping a red sticker on the car and leaving me without a ride, they just told me to go buy a mirror (an old discontinued one I had to get online), come back, they would install it and finish the inspection. Caught a wheel bearing that could have been very dangerous to me. Not the kind of place that spends money on the office, or reminder postcards to customers. May be a little intimidating to women because of the guy atmosphere, but they are genuinely nice and honest.

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