Ken's Haus

  • 4.7 of 5 stars
9 reviews

69 Storey Ave, Newburyport, MA 01950, us

(978) 465-0609

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.6/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Nov 06, 2011
  • N/A
Sep 25, 1997
I've only visited Ken once, but the reviews I had heard fit him to a "t". He is honest, provides clear explanations, and tries to get away with the least-expensive solution. Can you imagine? I'm going to keep my 150k Toyota for as long as Ken can work on it.
Nov 07, 2001
What I like most about Ken is his motto "The customer decides how much he/she wants to pay". We have mostly used Ken for tune ups on our Toyotas, and he'll always give us a time frame for repairs, eg "those brakes are going to need to be done in about 6 months". That gives us time to put that money aside. I think he had to keep a car more than a day only once. He's great.
Apr 26, 2005
I used Ken's Haus since 1986. During that time, I have had volvoes, toyotas, chrysler concorde, and ford f150 pickups serviced. Ken is like having a physician who is a great diagnostician. Regarding volvos, he is an expert and a walking encyclopedia of information. His work like his shop and personal appearence is impeccable. I even bring my brother's volvo(lives in nahant) up to kens for service.
Oct 11, 2010
Ken's Haus helps me try to make the right economic decision so that if the alternatives include rebuilt components, an after-market brand part or some other money-saving approach, they don't hesitate to explain and/or recommend that if appropriate.
Feb 10, 2009
We were very fortunate to have been led to Ken's Haus for work on our '95 Volvo 850.
Nov 06, 2011
Jul 12, 2011
While getting my Volvo 2005 inspection sticker, I was told that 2 of 5 bulbs in one of my left tail light were out and it could not be fixed by simply replacing the bulb. I went to this site, found Ken's Haus listed. When I called Ken, he suggested I drive over now. When I did, he replaced the bulbs in minutes and only charged me the cost of the bulbs $3.00. I'll be bringing all my business to him going forward. Just found my new favorite mechanic for my 2005 Volvo S80. Great service, honest, and reasonably priced!
Aug 23, 2016
  • seizetheday
Ken & Brian are two exceptional mechanics and extremely honest. The pricing is very fair and justified. You never have to worry if you are getting the best professional work. Don't hesitate to go there for a repair.

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