Ford's Auto Service, Incorporated

  • 3.7 of 5 stars
3 reviews

1075 Fairview St, Lee, MA 01238, us

(413) 243-1107

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.7/5
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Mar 29, 1998
Dick and his sons are always ready to help people when ever thay can----there service is the best i have found i the area
Nov 07, 2011
May 20, 2011
I took car for diagnosis, told them what problem might be. I had to walk about 4-5 miles to get there, wouldn't pick me up. They had it all day, then closed before I walked back and told me they'd leave keys hidden. I told them only to diagnose for free, to call if they have to charge me for indepth diagnosing; they agreed, I said that at least 3 times. When I got back, they were closed, keys on seat with a bill! I unfortunately paid it. Shouldn't have. They would not apologize. Do NOT go there, untrustworthy. My problem still exists so it wasn't what they said, though I doubt they even looked, just repeated what I told them it might be.

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