Service Above & Beyond

  • 4.3 of 5 stars
5 reviews

9 Summer St, Holliston, MA 01721, us

(508) 881-1999

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.4/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.8/5
Nov 06, 2011
Nov 06, 2011
Aug 20, 2004
Left my car with symptoms (oil leak, emergency brake light comming on intermittently, brakes vibrating slightly) which they could have claimed to be as serious as they wanted to make them and charge me hundreds. In fact they only had to agree with my diagnosis of the brake light coming on (faulty sensor switch, which is what another place told me) and replace it. As it turns out they found a loose oil cap (from my last oil change, not at this shop), which they tigthened, a slight drop in brake fluid level, which they topped off fixing the energency brake light coming on, and they told me that if I wanted to spend hundreds now they would be happy to do a brake job but that it was perfectly safe to wait until the brake pads wear down a bit more. All- in-all uncharacteristically honest for car mechanics.
Jun 29, 2009
Exceptional service and honesty. Scott and his partners have consistently been one of the best shops I have ever been to (40+ years of dealing with cars and repairs). They recently worked on my son's Saab for me (137K miles) to address a number of issues and they made sure we knew exactly what needed to be done and the costs, as well as doing the work timely and completely. Wouldn't go to anyone else for work on my Saabs. (They also now work on Audis as well besides Saabs and Volvos.)
Apr 03, 2010
Service Above and Beyond has been under new ownership for several years now. Scott is the owner and Phil is co pilot. The shop was relocated to Holliston in late 2009. The phone is (508) 881 1999. They are Volvo gurus. I have owned Volvos since I graduated college in 1973. But, until I smartened up---sometime around 2005--- I was addicted to the dealers' service department. The last time I was at the dealer, with the check engine light on, I was told I needed a new catalytic converter ($1500 or something like that ) because, "you will get terrible gas mileage and your car will never pass inspection." They also said, "Hey what do you expect, your car is getting older now." I HAD JUST COME OFF THE WARRANTY. In desperation I stopped by Service Above and Beyond. They shut off the light and said, "Don't worry about it, it's nothing, no charge" Guess what, I get great mileage and I've gotten 4 inspection stickers since then and nothing has ever had to be done with the catalytic converter! I have so much confidence in them. I would never go anywhere else. They are pros and they are always honest and reasonable.

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