Brian's Auto Repair

  • 4.9 of 5 stars
7 reviews

215 Lancaster St, Fitchburg, MA 01453, us

(978) 401-0780

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Oct 03, 2007
Brian went out on his own last year and you just couldn't find a better place to have your car worked on. He is cheerful, friendly and knowledgable. He is extremely honest and gives great value. I highly recommend him.
Oct 09, 2007
Brian & Nate are really nice and very professional. They don't pile on extra work and gave me a ride to and from my office!
Dec 26, 2007
The owner has a great personality for a mechanic. He seems to be and tries to be real honest to keep his customers. He gives a choice on parts if you don't want to go with high-end parts, and want to go with mid-range or cheap parts. He prefers high -end part replacements on all his customer vechiles but gives you the option if you want to go lower for price reasons.
Jun 30, 2008
Brian is a very honest mechanic who typically will go out of his way to assure a complete and good job. His shop is very clean. His service is A+++.
Dec 29, 2009
Brian fixed my problem (clutch replacement) on time and on budget. My wife did the dropping off and picking up, and he treated her very well. He also fixed a hole in my tire for free - it was not a lot of money, but having him find a small problem like the punctured tire and then taking care of it for free was worth a lot more that the $15 or so I saved - it saved me a lot of hassle later.
Jan 30, 2012
  • Hunter
Brian is an excellent mechanic and follows though on the repairs. His word is something you can count on and he does everything in his power to give you the best value for your money. When doing a recent clutch job on my truck he called several places to get the best price on turning the flywheel (which toyota wanted to replace without seeing it). Brian did a high quality job for significantly less with no compromise in quality.
Jan 14, 2015
  • HatPak
I just read Brian's first newsletter from front to back. It was factual, informative filled with tidbits of useful news. It reflects Brian's shop and the crew he has.Car trouble ??? Brian finds the problem, tells his customer what must be done and you always know the cost. Honest, informative in an exceptionally clean environment. Plus they appreciate a good sense of humor. I trust Brian much more than my dealership service. Keep it up guys !!!!

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