Joe's Auto Service Inc.

  • 5.0 of 5 stars
35 reviews

8 Ames St, Dedham, MA 02026, us

(781) 329-2388

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Apr 30, 1998
Very reliable. Especially competent on air cooled VW's
Mar 27, 1999
We used to own a Chevy Corcica (?). My wife was driving the car and it blew the head gasket. A lot of smoke began to come out of the car. She thought the car was on fire. She pulled into the first gas station she saw, and she pulled up to the pumps yelling that the car was on fire. The owner of the station began yelling "You crazy lady, don't park your burning car next to my gas pumps!" My wife was very upset. She called me at work, and I got over to the station as quickly as I could. I drove the car over to Joe's and he couldn't have been nicer. He thought the whole thing was funny. He did a lot to calm my wife down. He called the next day to tell me the car was not worth repairing. A real salt of the earth kind of guy.
May 02, 2008
Joe and his buddies are the greatest. They are so much more responsive and real than any of the 4 dealers I have used in the past. I trust them and would highly recommend them to any VW owner. Thank you Joe for being a beacon of light for me in this realm of my blindness.
Jan 21, 2007
I took this car to Joe after I had spent over $600 and two months and three mechanics trying to diagnose the problem with my car. The car was stalling out and the engine light would come on and then it would be all better the next day. This made the problem really difficult to diagnose because nobody was able to recreate the stalling. I finally took it to Joe and he was able to look at it and examine it fully before diagnosing the problem. It took several days to diagnose the problem due to the difficulties in recreeating the problem, but Joe would always take my phone calls and always took the time to explain what he was doing to fix it. He also took the time to diagnose the problem properly and only charged my for the time that it actually took to fix the problem. The problem was finally diagnosed as a faulty distributor and was replaced. I had to go back and have it replaced because the distributor was replaced with a refurb - as per my instructions, but when Joe replaced it with a new one, he only charged the difference in cost plus an hour labor. I can't say enough about Joe. I thought the car was done for, but I've been driving it ever since - 7 months now and it's still chugging! I highly recommend this shop. Everyone is friendly and honest and will to take the time to explain everything to you.
Jul 11, 2008
Joe is an ace VW mechanic. He has the VAG computer (the one the factory and dealers use) and will hook it right up to your car, and use any information he can from it to make informed decisions (that is, if your car HAS a computer module). Joe has restored countless beetles, and had a really keen beach mobile a few years back. I have been there at least 5 times over the years, because when the chips were down, Joe was able to help. He recently worked on my 01 GTI, and previously on my 91 Passat. All of his work has been excellent. For good work at a good price, go see Smilin' Joe.
Jul 08, 2003
  • N/A
Its a long ride from Lowell to Dedham but its worth it. I got the quick peek appointment with him on the same day for my VW Passat 2000. Nice guy and seems to know more about VW cars and looks like he is good in what he is doing. He diagnosed the problem and did a quick fix. Really understandable and I recommend him strongly Vijai, 2003
Jul 08, 2003
Its a long ride from Lowell to Dedham but its worth it. I got the quick peek appointment with him on the same day for my VW Passat 2000. Nice guy and seems to know more about VW cars and looks like he is good in what he is doing. He diagnosed the problem and did a quick fix. Really understandable and I recommend him strongly Vijai, 2003
Sep 11, 2003
Customer #2466. Long time customer (33 months +) Joe has orked on VWs (aircooled and watercooled, gas and diesel) for myself and several people I have reccomended by word of mouth. Excellent customer service, prices much better than dealerships, and experience beyond any dealership. It's not often a master level VW mechanic with three decades of experience does all routine service and repairs to your vehicle. Will talk tou you about problems and how to fix them, your options, and maintenance. My wife and I trust Joe for all of our service. His is the only honest and reliable shop around. Thanks Joe.
Sep 18, 2003
  • N/A
Dear Web Content Reviewer, I recently submitted content for Joe's VW Auto Repair as: reviewer #50570, September 2003. I mistakenly claimed that he "offers lifetime free oil changes with every car" sold. Can you edit my post to say "one year's free oil changes with every car"? My apologies for posting bad info. I hope your content management system allows this change so you have more accurate info on the site. Best wishes! andre rebelo 508.628.4572
Sep 18, 2003
I have had my VW for 3 years and I just recently found Joe's auto. I wish I knew about him sooner. I was paying twice the amount for repairs through another garage unfamiliar with vw's. Most recently I had Joe's do a tune up on my car. I went from doing 23 mpg to 35 mpg on the highway. This was fantastic. I trust they know what they are doing and are fair wit their pricing. I am a satisfied customer!

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