Danvers Auto Engineering

  • 3.9 of 5 stars
6 reviews

151 Andover St, #4, Danvers, MA 01923, us

(978) 774-2029

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.3/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 06, 2011
Mar 22, 1998
I've been going to Tom & Carole Elliot's Auto Engineering for years. Always treated curteously and informed of their findings before work in performed. Artie the head mechanic knows it all. Anecdote... '92 Ford Taurus (F.O.R.D you know what that means..) was delivered new with play in the steering wheel. The dealer wouldn't acknowledge it even after several visits. Finally took it to Auto Engineering and Artie told me I needed TieRod Ends. I couldn't believe it, but let him do it. Perfect fix, steers great now. Recently took it in for bad horn. They found a shorted wire in steering column. Tough hunt, but they found it. They also have a free shuttle service to get you to work. Great shop if you've got a problem.
Jul 10, 2001
I have been very pleased with the service I have received from Auto Engineering. I'd recommend them to anyone who doesn't mind paying a little extra for top quality work. They are extremely professional (ASE certified techs, clean shop, etc.) but I sometimes find the owners to be in somewhat of a bad mood (grumpy). I believe that they are very good people and I just caught them at a bad time. To sum it up, Auto Engineering is the best shop on the North Shore in my opinion.
Jul 12, 2008
They don't charge much more than any other shop in my opinion, but every time I have dealt with them, the work is done fast and right the first time. They cover every step that needs authorization, they explain everything, and they even tell you when something can go a bit longer without needing to be fixed, and about how long it will last. AAA certified shop (that means their work is backed by AAA for 12 months) and all the techs are ASE certified last I knew. Once I found them I have not been to anyone else for doing the work I don't want to do myself. (I have done my own breaks, in tank fuel pump replacement, oil change, radiator replacement, water pumps, alternators, starter motors, belts, spark plugs, distributors, filters, anything electronic, radios, antennas, fuel injectors, and other things I can't think of, so I think I have an idea what I am talking about.)
Apr 21, 2015
  • Middleton MA
This guy is a thief and a liar. I took my car in for a sticker and he claimed the front right tie rod was so badly in need of repair that he couldn't in good conscience let me leave the shop. Wanted $400 or $500 to repair, but he could do it quickly and I'd be on my way. He did not know that my own shop mechanic at work had just changed my oil and fully inspected the vehicle. I drove back to my work (at my own risk of course) and had my car put back up on the lift and the tie rods fully checked. THEY WERE FINE. THIS GUY IS A FULL FLEDGED SCAM ARTIST. HE PULLED THE SAME THING ON A FRIEND OF MINE. I TOLD HIM THE STORY AND HE MENTIONED THAT HE GOT A STICKER DONE AT THIS PLACE AND ENDED UP PAYING FOR A NEW TIE ROD. SCUMBAG PIECE OF TRASH THIS GUY IS. I've never been compelled to review anything on line, but hopefully someone will read this and choose another mechanic.
Apr 21, 2015
  • Danvers Auto Engineering
The person from Middleton who left a scathing review of Danvers Auto Engineering and our employees must be mistaken about where they had brought there car for a state inspection sticker. We can find no record of failing a vehicle for a tie rod end in the past 3 months. We have no idea who this person is or what kind of car they are referring to. This person was never at Danvers Auto Engineering!

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