Hondar House

  • 3.6 of 5 stars
39 reviews

227 Prospect St, Cambridge, MA 02139, us

(617) 547-1950

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Hours
 
Specialties
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.6/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.2/5
I would use this mechanic again
1.3/5
I would recommend this mechanic to others
1.3/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Dec 13, 2008
I originally took my car in because I suspected it needed brake work. They informed me (honestly) that the brakes had plenty of wear left, but let me know that I needed new rear struts and links. I agreed to the repair, which was probably necessary, but ended up paying 950 for it, including an 85 dollar charge to clean the brakes. The repairs were completed in a timely manner, however, they left my car on the lift overnight to show me the work they had done. In doing so, they left the keys in the ignition and drained the battery. They neglected to tell me this, (they jumped it in the shop) so when I got home and shut my car off, it needed to be jumped. A mixed experience, so judge for yourself.
Sep 14, 2001
These guys know Hondas and Acuras like the back of their hand. They're a big part of why I never considered buying anything else. The first time I ever called them, I'd previously called the Honda dealer and gotten the ol' "ummm... bring it in and we'll take a look." But Hondar House said "Sounds like your igniter is bad. There's a national recall on CRX 88 igniters: take it to the dealer and they'll replace it for free." I've been a loyal Hondar House customer ever since, and their advice has always been accurate, speedy, and practical. I tell all my friends to buy Hondas or Acuras so they can go to Hondar House.
May 25, 2004
My 1998 Accord had the emissions light on, and I went to Hondar House based on the reviews at this site. The problem is easy to diagnose because the computer diagnostic device they hook up to the car tells them exactly what is wrong. Still, I was happy and impressed because they immediately did this diagnosis right in front of me (within 5 minutes of my arrival). Within 10 minutes of my arrival I knew exactly what they would do and what it would cost. I didn't want to pick up the car until the next morning so they locked it inside overnight. (I live 200 feet away, so I actually glanced over to see that they hadn't left my car outside overnight.) I was very happy with the whole experience.
Dec 19, 2001
As a woman commuting to Boston daily from New Hampshire, it's VERY important my car be safe and dependable. These guys are AWSOME - I trust them with my life!! I've been to several so-called Honda-repair specialists and NEVER been as totally satisfied. Thank you to my friend who referred Hondar House!!
Mar 14, 2002
Frank is the first person who has ever been able to explain my needed repairs in a way I UNDERSTOOD (thus was comfortable with). I appreciate, too, that they offer a loaner car - they even let me take mine home to NH overnite! I can't thank you enough, Frank, Scott and the crew!! LOVE your new location!!!
Feb 10, 2003
So far I've only taken my car in for some minor issues, but the guys at Hondar House have already saved me a bunch of $ that my old Mechanic said I was going to have to sink into my 93 Civic. They're real nice, work fast, and get the job done right.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011

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