I had a problem with my air-conditioning pump. Took my car to this garage and Jim took a look at it and when I asked him how much it would cost to replace it he said around $500. I told him I was disabled and on a fixed income. What he said next impressed me. He said I've been there. He then told me that maybe he could replace the bearing and that I would also need a new serpentine belt which he showed to me and I could definitely see that it was worn and needed to be replaced. I went home and he called me that afternoon and said he could do the repairs for $250. I told him to go ahead and picked my car up the next day. As I was paying him he told me someone wanted him to put an ad in the paper for his business. He told them no and then pointed to his file cabinet and said he had three hundred customers by word of mouth alone. I think that's enough proof to show that Jim Richards is an honest and reliable mechanic.