Ming's Auto Repair

  • 4.8 of 5 stars
27 reviews

14 Rena St, Boston, MA 02134, us

(617) 562-0640

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
May 14, 2008
Ming communicates very well with his customers and you feel like you'll get an honest assessment of what is wrong and whether it's critical to fix or not. I once brought in my car w/an issue and Ming alerted me that I could probably bring it back to the dealership I had purchased it from to get the repair done for free. Not only did he pass up the opportunity to make himself some money, but he was right, the repairs at the dealership were free. I also like the fact that Ming is very responsive over email and is able to send me a PDF of my estimate online - makes the process much easier than trading phone calls and taking notes over the phone.
Nov 07, 2011
Mar 11, 2007
  • N/A
Ming is reliable and honest. He has done excellent work on my car. He's very good about pointing out other things that could be addressed, while at the same time being very open about what can wait a while. I trust him, and he has never had that condescending attitude that some mechanics take. He also offers periodic deals on routine maintenance, such as a "winterizing" package.
Jun 19, 2000
I have been going to Ming's for almost 10 years. He is always willing to squeeze me in if I have an emergency and I have never had any doubt that he is truly honest. I can't leave the Boston area because I wouldn't want lose my mechanic!
Oct 04, 2000
Ming costs slightly above average but is well wrth it. I bring my car to him from 100 miles away (used to live closer). There's no need to get a second opinion or price. He's honest, fast and does a good job explaining the process. He won't take short cutsd, which can be frustrating but is best in the
Dec 30, 2008
Ming's been working on my VW Passat for several years. I took my car there upon the recommendation of a friend, which turns out to have been a fantastic recommendation. I subsequently had taken my car to the dealership for a recall repair, at which time the dealership indicated I needed to have other repairs to the tune of $1200. Ming did the repairs for just over $700. I only had one instance where a repair wasn't fixed the first time (heater system). I took it back over a year later when the heater issue resurfaced. Even though it was over a year later, Ming didn't charge me any labor charges to fix the heater system. I wholeheartedly recommend him to anyone as an honest, highly qualified superb mechanic.
Jun 28, 2009
I have gone to Ming's for 5 years and recommended many co-workers to him. So far everyone -- including me -- has been very satisfied. His garage is small and doesn't have a place for you to even sit; he will have one of his guys drive you/pick you up if you live near for free. He is very understanding of your situation; he will quickly remember you by your name and everything about your car(s). I found Ming's from Cars.com and have not gone anywhere else since day one. Best recommendation I've gotten anywhere!!!
Apr 11, 2005
I used to work right next to Mings Auto Repair many years ago and I continue to use him after I have moved many times. There are many mechanics a lot closer to where I live and more convenient to get to by public transport/walking but I take the time to go to Ming because of his outstanding service. I trust him like a member of the family. I ask him a lot of questions just because I like to know what is going on but I don't doubt his personal integrity or the quality of his work in the least. Most of the time I take it in for an oil change I tell him do just do what ever else he thinks needs to be done and unless it costs over $100 don't bother calling me. He treats the car like his own and knows when to make the judgement call of whether a repair can hold out till the next oil change or whether to use a generic component or an original. He intelligently advises me on the tradeoffs between paying the extra money for quality and not throwing money just to get a brand-name. Those are tough choices for a car novice like me but most of the time I just go with what ever he says he would have done for his own car. At my last visit he even talked me out of doing a repair that I was paranoid about but he assured me I could hold off till my next oil change. Ming is awesome and I would recommend him to anyone. Like the other posters say, he does not advertise but has plenty of business. And the location is not great for public transport but if you schedule an appointment he will drop you off to anyplace nearby (I live in Newton and he drops me there). If you want to check it out, he also now has a web site: http://www.mingsautorepair.com/ - Mel
Jun 19, 2006
I took my car to Ming's recently to fix a plethora of problems it was having. Ming called me as soon as he looked at it and identified one problem that was probably worth more than the car to fix. He let me know this, and then went on to fully analyze every other problem I was having, and informed me about them just to let me know what was wrong. He gave me great advice (that it would be less expensive to get a new car), and then charged me nothing for all the time he had spent! He explained everything and truely went out of his way to make my life as easy as possible.
Sep 18, 2007
A little reluctant to talk on the phone becfause they are so busy, but when you do reach the owner Ming, he is very honest and helpful and he goes out of his way to take care of you.

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