Martin's Auto

  • 2.8 of 5 stars
5 reviews

1126 Federal St, Belchertown, MA 01007, us

(413) 461-1161

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
3.3/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
2.3/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
3.7/5
They are always honest
3.8/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jan 11, 2009
Martin's Auto Repair is so many wonderful things- Convenience was important to me in finding an independent saab specialist shop (service and sales), as I live in rural western Massachusetts, and Martin is close to Ware, Belchertown, Hadley, Amherst, Northampton, et cetera. Flexibility is another, and he totally works around the customer's schedule. Integrity, knowledgeability, friendliness, and cleanliness go hand and hand with this shop. Reasonable rates, PLUS all of the above will keep me one of Martin's regular customers for a very long time. I plan to highly recommend this auto repair shop. Martin handles all of the repairs personally, so there isn't a high overhead, like at some of dealerships. He is a one-man shop. He does NOT pressure (and I'm a single female who knows very little about cars). Please post these comments about Martin's Auto Repair- if there ever was a deserving mechanic of this, he's the one.
Nov 14, 2004
After searching a while to purchase a Saab we found Martins. He was VERY Helpful and was able to show us a car that night. Martin's had great vehicles at very reasonable prices and stood behind his cars 100%. Martin took the time to go through the entire car with us. He was very upfront and Honest explaining different aspects of the car. We felt Very comfortable purchasing a car there and love the car. We have had the car in for general service since and Martin does great repaiar/service work and is Extremely Knoweledgable and friendly. He has reasonable prices and used genuine Saab parts for our car. We have and will continue to recomend Martins Auto to all saab owners. It has been well worth it (in time and money) to use Martins as a full Saab service center.
Nov 07, 2011
Jan 25, 2012
  • ........
poor work
May 22, 2014
  • N/A
  • Sam Magee
I was told that the Saab I bought was mechanically sound. It turned out it leaked oil, coolant, transmission fluid and the turbo was bad. I should have known better and Martin should have been upfront in disclosing the long list of flaws. I strongly discourage anyone from buying a car at Martin's Auto. UPDATE: This $2700 Saab lasted me 8 months before it totally broke down with no hope of repair. Do NOT buy a car from Martin's. I have found better Saabs for a third the price on CL. And, furthermore, he was horrible rude toward my wife who mistakenly lost some paperwork and his anger management skills leave much to be desired.

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