Brown Automotive

  • 4.1 of 5 stars
3 reviews

1116 MASSACHUSETTS AVE, Arlington, MA 02476, us

(781) 648-9796

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.0/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
3.5/5
They are always honest
4.3/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
May 01, 2003
Tom Brown has worked on my 4Runner numerous times, as well as my wife's Ford Probe. Running the gamut from simple belt and plug replacements down to drivetrain and engine work. They have always provided quality work, while doing their very best to minimize the cost to me. When faced with numerous repairs, they've offered their opinion on what needs attention most, without seeming pushy to get the most expensive repair done first. Takes the time to explain all repairs to me. Very easy drop off and pick up (late hours). After over a dozen dealings with Brown Auto, I have not one complaint
Nov 07, 2011
Apr 11, 2013
  • BIGALHAIGH
The Brown's have not only been my mechanic's for many many years but they have become my friend's. They have always guided me through and clearly informed me about all the repair's they have performed to all of my and my families many vehicle's over the years. Rarely have i ever had a complaint and when I have they have bent over backwards to make it right. I recommend their services to everyone I know. As always thank you. Al

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