Trombly Bros., Inc.

  • 4.6 of 5 stars
4 reviews

141 Sutton St, Andover, MA 01810, us

(978) 683-1031

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Apr 11, 2008
I've been bringing various cars to these guys for about 15 years now. They take the time to explain what's going on, and more importantly, they don't try to make you do unneeded repairs. They will suggest cheaper fixes/patches if you don't need to replace something entirely. They're a little bit of a pain to get to if you don't have someone to pick you up after dropping off a car but otherwise I think they're great.
May 03, 2009
When I moved to the area from Worcester, I began scouting out a place to bring my 1995 Celica in the event that I wouldn't be able to drive it to my trusted shop. Trombly Bros was recommended by a friend, and I haven't looked back since. They take the time to explain what's wrong and have never spoken down to me as a woman. They're honest, polite, organized, competent, and get the job done quickly - but always let you know what's wrong and give you the option to opt out of fixing it. They're good at setting realistic expectations with older cars. Their prices aren't bargains, but they're fair, and the parts used are legitimate. I wouldn't go anyplace else!
Dec 04, 2010
I have been going there for inspection, but this is the first repair my car has needed. Another shop told me I needed brake pads and rotors. Trombley's 2nd opinion was that they were fine- come back in 6-9 months (or when they knock) and they'd do the job. And that performance and price would not change, based on no repairs being done now. Thanks.
Dec 22, 2011
  • neil1967
My first visit there was excellent. They explained everything that they were doing, and spent time correctly diagnosing a problem that had an intermittent noise, and that a previous shop said they couldn't detect (they didn't try that hard). They recommended NOT fixing it (always a good sign) because it wasn't necessary until the clutch needed replacing in the future. Nice, competent, take the time to explain things. Highly recommended.

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