Andover Auto & Truck Service

  • 4.6 of 5 stars
7 reviews

85 Essex St, Andover, MA 01810, us

(978) 475-2610

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.4/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Nov 06, 2011
Nov 06, 2011
Dec 13, 2004
I asked for a quote to replace the timing belt of my Volvo V70 wagon. 128 Volvo/Saab had quoted by over $1000 to do the timing belt and water pump at the same time as a standard service item at 105,000. Bob quoted me $468 for the same work, and said it might be slightly more based on some minor items that might also need to be replaced. Enough said on price!!! He has always been up front and explained what was needed well.
Jul 23, 2007
A family-owned shop that's been in business for many years. Having done much of my own car repair work over the years, I consider myself pretty good at evaluating mechanics. These guys are good and take the time to explain the "why" and "how much" and "what if" issues with any repair.
Mar 31, 2009
These fellows are very pleasant as far as customer service goes but know very little about modern cars. I took in my Mazda MPV with a transmission leak, several hundred dollar later the still had not managed to fix the leak and managed to end up costing me several hundred dollars more at a different place to get is repaired properly. They are certainly very pleasant, and I never felt they were overcharging me. They just had no idea what they were doing.
Nov 20, 2009
Several months ago, I moved away from Andover -- where I had lived for 6 years. My biggest regret, was leaving my mechanic behind. I took my Honda Civic to Dan and the gang for all six years. They were always fair, honest and did their best to keep the prices down. Dan is great at explaining what needs to be done and what options might exist. The shop is located about one block from the train, which makes it very convenient for getting to work. I highly recommend them!
May 09, 2012
  • EddieG
I moved from CT to MA after college for a job and I work down the road from Andover Auto & Truck. I usually work on my car at home with my father but I am too far away to do that and needed someone else to work on my car when a problem arose. I was suggested by a fellow employee to visit Andover A & T and use them. I had a complicated wiring problem with my tail lights and couldn't pin-point the exact problem. I took my car to Dan and the guys and they found the problem and were able to fix it same day. Dan is very good at thoroughly explaining the problem in detail and how to fix it and the various options. I went back two other times when unrelated problems arose and was met with the same care and service. I would highly recommend them to anyone and always return to them if another problem arises.

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