Skid Marks Tires & Auto Service

  • 1.6 of 5 stars
3 reviews

1015 West Lee Dr., Baton Rouge, LA 70802, us

(225) 767-5008

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
1.3/5
They are competent
1.7/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
2.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
1.5/5
They are always honest
1.3/5
I would use this mechanic again
1.3/5
I would recommend this mechanic to others
1.3/5
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jan 14, 2013
  • Tobit
I lived in Baton Rouge for several years while going to school, but now live an hour away in Lafayette. I was in BR for some business today, and while there my Civic started making a scraping noise from the left front tire every time I was in forward motion. I decided to stop by the Winner's Circle car care center, which was where I usually went when I lived in BR because it was close to where I lived. As I pulled up, I saw it was no longer Winner's Circle but was called Skid Marks (which is a silly name I think, but that has no bearing on this review). The owner of the old place apparently retired at the end of 2011 and sold the shop. Anyway, they were able to look at my car pretty quickly and found there was a rock wedged in between the tire and the rotor. They charged $40 for the diagnosis and removal, which seemed reasonable to me. However, they also told me that the left rear wheel bearing was seizing up and needed to be replaced. They quoted me $140 for the part and $100 for an hour of labor, and said the car shouldn't be driven until it was fixed. I hadn't heard anything from that wheel, and decided I just couldn't sit there for the time required for the repair as I needed to get back to work in Lafayette. Against their recommendation, I drove the car back to Lafayette. When I got to my place of business, I took the car to the mechanic next door and had him look at the wheel bearing. He said there didn't seem to be anything wrong with it, and that if there were it would make fairly unmistakable noise. I thanked him and left, glad to not be out $250. The Skid Marks guy was nice enough, but it worries me that they would so strongly recommend a repair of something that appears to be unnecessary at this point.
Jul 25, 2013
  • JaneDoe10
If I could give this place zero stars, then I would. I took my car into the SkidMarks on Range in Denham Springs on Tuesday, July 23 for an oil change and while they're at it to check the fluids. On Wednesday, July 24, the very next day, my car's check coolant light came on. My boyfriend waited for my car to cool to add more coolant and water into it so that it wouldn't overheat. I later tried to drive to work, when the light came on again, and added even more water to it once it cooled. Long story short it still overheated even though I put about a total of 4 to 6 gallons of coolant and water in it. I've NEVER had a problem with my car overheating or even coming close to it. So I took it today, Thursday July 25, back to the SkidMarks on Range in Denham Springs. I told the man named Mark (who appeared to be the man in charge) about my problem and that it's never occurred to my car before. He immediately went into defense and claimed that they had nothing to do with it. He took my car to the back, had a mechanic look at it, came back in about a minute saying that it was leaking (I could have told him that). He was very rude, parked my car diagonal in a handicap spot (I'm not handicap) and told me he won't fix it basically because I accused him of messing up my car when I got the oil change, which is an accurate assumption since my car never had a problem with coolant levels and leaking and overheating before I took it there. Anyway, he contradicted himself multiple times, he threatened to tow my car. He was VERY RUDE and would walk away while when I'd ask him questions of how my car would get that way and what was causing it. DO NOT GO TO SKIDMARKS UNLESS YOU WANT NOTHING BUT DISAPPOINTMENT AND TO BE TREATED LIKE A WORTHLESS CUSTOMER!! IF YOU'RE LOOKING FOR QUALITY SERVICE, DO NOT GO HERE, YOU WILL WAIT WAY TOO LONG FOR ANYTHING (I had waited for 1 hour and 40 minutes for the oil change and there was only 2 other cars in front of me getting their tires rotated/oil change). I DO NOT recommend this place, especially the one on Range in Denham Springs.
Jul 25, 2013
  • anonymous2310
TERRIBLE service. The staff was incredibly rude to me and very disrespectful! They didn't do their job when I asked them to do a check up while they changed my oil (which took an hour and 40 minutes when there were only 2 cars before me). My car ended up getting a leak with the coolant the VERY NEXT day after I asked them to change the oil and do a check up. I couldn't even go down the street without it possibly overheating. They refused to acknowledge it, refused to look at it, and told me they were going to tow my car if I did not take it off the property because I was taking up their customers parking places!! The manager/owner Mark actually said that to me!!! DO NOT go to here, ESPECIALLY not the one in Denham Springs on South Range, that is where this all occurred.

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