Mechanics Files

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  • Tony Johnson Services

  • 0 out of 5 stars 0 Reviews
  • 3215 Fern Valley Road Suite #13, Louisville, KY 40213, us
  • Tony is a stand-alone mechanic who recently went full-time with his business, which he now operates in a two-bay space in Fern Valley Industrial Park. I regard his shop as the car owner's equivalent of a great hole-in-the-wall restaurant where appearance means nothing and quality means everything. Tony is a close student of the mechanic's art -- he's got a good collection of manuals and he takes pride in consulting them. If he's sold on the superior quality of a given component, he'll go with that rather than what the manufacturer says is good enough. (He uses nothing but ceramic brake pads, for instance.) Several times I've taken cars to Tony to deal with problems that mechanics elsewhere had muffed. Sometimes, a la the "Car Talk" guys, he's able to correctly guess the nature of the faulty work just from my description over the phone. I've learned my lesson from those experiences. Since he's a one-man show, arranging to drop off and pick up a car at Tony's can take time and repeated phone calls, but I've decided it's well worth the slight hassle. When Tony fixes problems with our cars, they stay fixed.

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They are always honest (N/A)
They are competent (N/A)
Their repair price is reasonable (N/A)
They complete the work in a timely manner (N/A)
They respond well when they screw something up (N/A)
They take the time to explain the problems and necessary repairs (N/A)
They treat male and female customers in the same manner (N/A)
I would use this mechanic again (N/A)
I would recommend this mechanic to others (N/A)

Other facts you may want to know

They fix the problem the first time (N/A)
The shop is located in a safe neighborhood (N/A)
The hours of operation are convenient for customers (N/A)
They are near public transportation (or provide loaners, shuttle bus, rides as needed) (N/A)
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