1st Stop Auto

  • 4.8 of 5 stars
1 reviews

600 Delzan Plaza, Lexington, KY 40503, us

(859) 223-4688

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Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jul 06, 2011
I've been pleased with the work these guys have done for me over the years. I even continued going to them after they relocated to Delzan Plaza, which is not as convenient for me as their old location. One thing that stands out is the time I took my wife's 15-year-old Chevy Lumina to them because it was smelling strongly of gasoline. They replaced the fuel storage system (tank, filler neck) and the smell persisted. They re-investigated and found a leak elsewhere and fixed that at no charge considering the amount of work I'd already paid for. They could have easily charged me for that as well. Ed Hacker is the guy I typically talk to when I go in there. He's very patient and courteous with customers.

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