Donovan's Service, Inc.

  • 4.0 of 5 stars
12 reviews

5912 Nieman Road, Shawnee Mission, KS 66203, us

(913) 631-9877

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.4/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Dec 19, 2007
My grandfather,my father and I have all done business with Pappy then Dub and now Pat. Would not go anywhere else.
Jan 22, 2004
our mazda dealer told us the bad new of an approximately $1200. to repair the engine. i took it to Donovans for a second opinion. the dealer had not replaced the plug in the oil pan. Donovans quoted $200. for the repair, however the bill was $179. Thank God for Donovans!!!
Jun 21, 2004
Pat Donovan is great to work with. He & his mechanics take the time to find the root of the problem, not just fix a symptom. Because of this, they take a little longer, but it's worth it since it will be done right the first time! I only wish they were closer to my workplace!
Jan 14, 2005
They do great work and go out of their way to save you money They could do a little better at humoring me in my delusion than I am knowledgeable about cars/mechanical reparis Don
Dec 28, 2005
We've done business with Donovans for 30 years and we've NEVER had any problems. Their honesty and workmanship is excellent and above expectations. It's so great to do business with a family who really cares about providing quality and service.
Nov 10, 2007
They take the time to explain repairs to me...even saving the parts they took out to show me where they were broken.
Nov 07, 2011
Aug 31, 2011
Top notch. Friendly, excellent professional service at a reasonable price. They fix what's wrong and do not try to con you into getting unnecessary service. Cannot be beat- this is the place to go for any service on your vehicle.
Dec 16, 2011
  • MECHANICS FILES
The shop is a fraud ! They removed good usable tires from my vehicle and replaced the tires with junkyard, discarded tires. P.S. They also sell tires and probably thought they could get away with it since they were dealing with my daughter. The owner Pat denies that this happened, but it did. Police report has been files, expert witness obtained and civil court application has been obtained. You cannot trust these guys, no matter how long they have been in business. Dennis Peters
Dec 16, 2011
  • Fedupfemale
DO NOT USE THIS MECHANIC UNDER ANY CIRCUMSTANCES!!!!!THE MAN IS A THIEF.I TOOK MY 2002 FORD TAURUS IN TO GET A RIGHT WHEEL BEARING FIXED.THE ONLY TIRE THAT SHOULD HAVE BEEN TOUCHED WAS THE RIGHT REAR ONE.WHEN I GOT THE CAR BACK MY TWO DRIVERS SIDE TIRES WERE BALD AND CRACKING SO BAD THAT I HAD TO STOP AND PUT AIR IN THEM ABOUT HALFWAY HOME(I ONLY LIVE TWO MILES FROM THE SHOP)THE MAN STOLE MY DECENT TIRES OFF THE CAR AND PUT THESE TWO JUNKYARD TIRES ON IT.WHEN I RETURNED TO THE SHOP TO QUESTION WHERE THESE TIRES CAME FROM PAT THE OWNER SAID"LADY YOUR OFF YOUR ROCKER" HE CONTINUED TO SIT THERE AND INSULT ME. WHAT A GREAT WAY TO TREAT A CUSTOMER.FINALLY IN THE END THE POLICE WERE CALLED AND A COMPLAINT WAS FILED.MY NEXT STEP IS TO CALL FOX 5 PROBLEM SOLVERS AND EXPOSE HIM FOR THE BLOOD SUCKING LEACH THAT HE IS. ACCORDING TO THE BETTER BUSINESS BUREAU HE HAS HAD OVER 50 COMPLAINTS IN THE LAST TWO YEARS.I CAN NOT WARN EVERYBODY ENOUGH TO NOT USE THIS GUY FOR ANYTHING!!! lORRIE PETERS

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