Brian's Auto Repair & Sales

  • 4.7 of 5 stars
19 reviews

500 County Line Rd, Olathe, KS 66062, us

(913) 432-0155

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.1/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.6/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Jun 29, 1999
I WAS VERY IMPRESSED WITH BRIAN'S AUTO REPAIR. MANY PLACES I HAVE BEEN IN THE PAST HAVE TRIED TO TAKE ADVANTAGE OF ME SINCE I AM A WOMAN. THEY ALSO ASSUME THAT I DON'T KNOW ANYTHING ABOUT CARS SO THEY DON'T TRY TO EXPLAIN WHAT WAS WRONG WITH MY CAR. BRIAN TOOK THE TIME TO TELL ME WHAT NEEDED TO BE FIXED AS WELL AS POSSIBLE CAUSES FOR THE PROBLEM AND PROPER MAINTENNANCE SUGGESTIONS TO KEEP IT FROM OCCURRING AGAIN. HE SEEMED TO BE A VERY CARING PERSON AND NOT JUST AFTER MY MONEY. I LIKE THAT. HE WAS ABLE TO FIX MY CAR THE FIRST TIME AND FOR LESS MONEY THAN OTHER SHOPS THAT I RECEIVED A QUOTE FROM. I HAVE A HONDA AND A PONTIAC AND I WILL CONTINUE TAKING BOTH OF MY VEHICLES TO BRIAN'S AUTO REPAIR.
Sep 23, 2005
I found Brian's on this site and decided to try that out. When i called and described the problem, Chuck was the friendliest car guy i have EVER talked to - he was happy and sounded appreciative to have a new customer! When the tow guy took a little longer than expected, Chuck called me b/c he had been looking out for me and wanted to make sure i didn't have any problems getting the car to them. Further he said he had hoped he could get it back to me before the end of the day (i called at 2 and they close at 5:30) - he said he wanted to stay to make sure i made it. How accommodating is that? VERY! When i walked in the door he leaned in the shop and said hi, you made it and made a welcoming statement as another staffer filled out my paperwork. My only growl was my surprise that the cost was $150 more than the estimate. Turns out an employee had neglected to call me for an approval for an additional repair after i appoved initially. True, it was a maitenence item that was necessary..but i was grumbly about 1) not approving, 2) the unexpected surprise! However, an apology came quick with an offer of someone to follow up with me regardng the issue. I decided to forgo and am willing to go with them again. Very friendly and welcoming staff!
Oct 26, 2000
The repair was completed correctly the first time. Brian took the time to come out and show me the defective part and explain the repair. The invoice clearly indicated the diagnosis and repairs and also indicated the source of the replacement parts. Brain told me that he had nine years of experience with Toyotas. I have been looking for a Toyota mechanic that I can trust. I may have found have found him.
Mar 16, 2001
These guys are great! I completely trust them with my car. They always give me an honest opinion on what problems my car has and what work it might need in the future so that I can make well-informed decisions on what repair work I have done today. The knowledge that they have and the variety of work that they do is incredible! They are truely my one-stop automotive shop. I have bought cars from them, sold a car to them, and had my vehicles worked on by them. I bought my son a truck, and they looked it over for me so that we knew before we bought it what problems it might have in the future. I drive an MGB that is my baby! Brian got it to run better than it ever has! He also took care of my car while it was in his possession, so there were NO grease stains on it like I had experienced with other mechanics in the past. I recommend this place to everyone!!
Apr 11, 2001
When my old mechanic went out of business, I was really dreading finding someone new. However, I found Brian's Auto Repair and I feel like I've been with them forever. They are so helpful and most importantly honest!! It's a family-owned shop and they made me feel completely at home. At the same time, they had the knowledge that you would expect from a big shop. The other thing that I like about them is that they got my car in and out in the same day. What a pleasureable experience! I have recommended them to everyone I know!
Nov 07, 2011
Sep 11, 2003
I would be so lost without Brian & Jennifer. I met them when I purchased my car from them. At that time I did not have a mechanic of my own so they began servicing my new Ford Escort. I would never go anywhere else again. They treat me just like family and I completely trust anything that they recommend. This is the most professional automotive business that I have ever been to. It is so fun to watch them deal with customers because they greet each person that comes in the door by their first name. I felt like I was in a small town again! If you want your car fixed right the first time and if you want quality parts then this is definitely the shop for you. A+++++
Nov 07, 2003
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I actually found Brian's Auto Repair on this site. People said such good things about them, I thought I'd give them a try. The radiator on my 1992 Toyota Celica was making bubbling sounds, and everything I read lead me to believe it could be a serious problem. They could have told me anything. But, it turns out it was only a faulty radiator cap, which ended up costing very little to replace. These people were so honest and good to work with. They're not especially close to my house, but it's well worth the drive to know I can rely on people who are good at what they do - and honest. I would recommend them anyone.
May 12, 2004
Took our 2002 Chryler Van to the dealer because it was leaking transmission fluid. They said Pan gasket, Solenoid gasket, and oh, by the way, Water Pump is leaking...need a new one!!!! Total about $500....I declined. Took it to Brian...Loose Transmission pan, loose solenoid. Tightened them up...no more leak. And the water pump is fine. My son turns 16 in a few months...when it's time for a car, you can bet we're buying it from Brian.
Nov 07, 2011

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