Autohaus

  • 4.7 of 5 stars
5 reviews

3663 W Michigan St, Wayne, IN 46222, us

(317) 632-7000

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.8/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Nov 06, 2011
Jun 06, 2006
I have always had used cars and have had plenty of mechanics. Manfred and the guys at Autohaus are the best I have ever known and I have used them 3 times. Manfred always takes time to really explain to you what is up with your car and gives you every option and the prices for each option. He will give you the prognosis on something that if you don't do it, this or this is what will probably happen. 3 years ago we had about $1,200 of work done on our 1995 Mazda Millinnia. In addition to the work we had done, he looked at the rest of the car to make sure it was running well and told us that for our oil leak problem that we needed to replace all the valve seals (probably $400 more). But he said that it might not be worth it for the age of the car and that if we just made sure to keep oil in it (it needs 2-3 quarts a month), then it would probably be fine. We didn't fix it and it is doing well. He just gives you the whole picture, and he will tell you if it would be "unsafe" to continue driving in whatever condition your car is in. He won't tell you what to do, but he will make sure you are informed so you can decide for yourself. They get things done when they say it will be done and they ALWAYS call before they do anything, so that you consent for what you want done. The first time I went, I had already had a quote done at another mechanic, and Autohaus' quote was lower and they just gave me better information. So I feel like their prices are very fair. I always talk to Manfred. Just ask for him. They have him handle talking to all the customers. He is German and sometimes you might not understand something he says, but in general he is easy to understand. Oh, and also, I think he is very respectful of women and talks to me just like he does my husband and doesn't talk down to me. I have never encountered a mechanic like them - it is kind of unbelievable and I almost don't want to share the information so too many people know about it! But they deserve it so I wanted to do this. Our junker car is still going...thanks to Autohause Merkle.
Nov 07, 2010
The shop performs competent and honest work at a reasonable price. It's a treat to take my VWs to a shop where the mechanics speak with a German accent. Even the grounds are guarded by a German Shepherd!
Apr 18, 2013
  • Mark D
Manfred gives fair quotes and honest opinions and lets you make up your own mind about repairs. They will install parts that you have purchased and bring to them.I have never experienced that before.

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