J & T Auto Service

  • 3.7 of 5 stars
5 reviews

7115 E 46th St, Indianapolis, IN 46254, us

(317) 545-1355

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Guarantees all work for at least 12 months or 12000 miles
Specializes in Radiator work
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.6/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Mar 25, 2009
This is a great place to have your vehicle repaired. I found them through my mother, she had used them for many years and always praised her mechanics for the great job they did. I finally took my vehicle in, and saw what my mother was talking about, they really are good honest people. I was lucky when I was in for an oil change and overheard the manager was looking for a new employee, and there I was looking for a new job. It has worked out pretty well, they are also great to work for. But the best part is they do outstanding work and truly stand behind their repairs.
Apr 17, 2010
I took my car to J&T regularly for over ten years for everything from a new transmission to periodic fluid checks. They were always friendly, considerate and knowledgeable, and their rates were always reasonable. They moved their shop three times in that time ,and each time they moved further from my home. I followed them every time because I found them to be competent, trustworthy, and honest. I was never disappointed. I retired and moved away from the Indianapolis area and out of the state of Indiana three years ago, and I have yet to find a mechanic I trust as much as I did J&T. On the rare occasions when I go back to Indianapolis to visit friends or family, I always try to drop by J&T for a quick visit.
Nov 23, 2010
I have been going to J&T for about 10 years, and they have always treated me right. They have had very competitive pricing, and have always got the job done right the first time. I would recommend this shop to anybody who wants a good job at a fair price by some real nice people.
Apr 30, 2015
  • NoBueno87
I would not suggest anyone taking their vehicle here. My car was taken here for a car diagnostic, as my car is older and I wanted to make sure what was precisely wrong with the car before putting any money into it. I was told this process was completed and my radiator was the wrong. I was assured several times this was the only issue with my vehicle as I had expressed I only desired to put so much money into my older car. I was told my engine had been checked for issues and none were found.After several conversations and reassurances I opted to get my car fixed Fast forward several days and I'm told my engine has a leak and it will be several hundred dollars more of work to fix. Rightfully so I was upset at this as it's the exact opposite of what I was told. I requested that the radiator be removed from my vehicle and we'd be done with this. The service then begun to get sketchy as I was accused to misunderstanding information and told different things about why I brought the car there and what had been done. After several debates it was agreed that the shop and I would split the cost of this issue, as labor had been completed by the auto shop. I was not given an itemized bill showing how much the actual part cost and how much labor and how long the labor took. The representative wouldn't even sign a copy of the paperwork that was given and was extremely rude and unprofessional. I would not every chose to do business with this shop again, and would not recommend it to anyone.

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