Glendale Automotive

  • 4.4 of 5 stars
5 reviews

2802 E 62nd St, Indianapolis, IN 46220, us

(317) 257-2492

Email: 

Website URL: 

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Hours
 
Specialties
Offers loaner cars
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.2/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
4.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Aug 02, 2007
Fred Kuhn (the owner) has worked on both of our cars (Toyota and Acura) and did an outstanding job on both of them. It's a profressional, trustworthy outfit and they his prices are very fair. When his shop replaced the seals on the Toyota the job took longer than expected so Fred not only got a loaner for me, he also picked me up at my home to take me to the rental agency. They are a professional outfit and I would not hesitate to recommend them to anyone.
Jun 29, 2012
  • SailinDoug
Just what I needed -- straight-shooters, good repair, done when promised, no surprises. Pricing is very reasonable--no upselling. They have been a wonderful find. I've since found out that a few of my friends have been going there for years. They have worked on my Mini Cooper and my wife's Audi. Even though the cars aren't domestic, they know the in's and out's and peculiarities of each. If the work is something they know someplace else would do better or can do less expensively (requiring special tools, etc.), they don't hesitate to make a recommendation. They really are advocates for the customer! Nice, honest people!
Oct 10, 2013
  • jcschrock
I brought my car to Fred at Glendale because of the positive reviews I found online. He failed to fix my car, couldn't figure out what was wrong with it, and refused to return my money. I originally took my car to another shop, had diagnostics performed, and received an estimate based on a bad mass airflow sensor. The estimate struck me as being high, so I called around and sure enough, Fred said he could replace it for less money. What Fred didn't tell me was that he wasn't going to make ANY efforts to confirm the first shop's diagnosis. He didn't even bother asking who did the diagnosis until it was clear that it was wrong. Fred also waited until after it was clear he didn't fix my car to let me know that a mass airflow sensor appearing to have gone bad can signify a VARIETY of problems. Some professional. In his defense, when my car was displaying the exact symptoms after it was "fixed" and I took it back, he did make some efforts to make sure the part he put in wasn't bad. He also FINALLY performed some diagnostic tests!!! Unfortunately, not only did he not fix my car and keep my money, but he also couldn't tell me what was wrong. Maybe I just got unlucky and the positive reviews on here are a more accurate barometer for this shop, but all I know is that I'm out several hundred dollars and my car is still messed up. I'd advise you to go elsewhere.
Jan 22, 2014
  • Car-la
I took my Toyota to Glendale automotive on the recommendation from my book club. I have brought my vehicle there ever since and I am always happy with the service. Fred and his crew deal with women honestly and I am never concerned that I am not getting straight information. When there is something wrong with my old car that isn’t worth being fixed, Fred tells me straight up. I have recommended Glendale Automotive to friends and they have had good service as well.
Feb 17, 2014
  • crazyhorse
There is no better place to take your vehicle for repair in the area. I have been a customer for many years, and have always had complete satisfaction with the service offered by Fred and his employees. I have recommended Glendale Automotive to both family and friends, and they are now all loyal customers.They have worked on my Mustang, as well as a variety of friends' and family vehicles with equal success. If you are looking for honesty, integrity,and quality repairs for your vehicle, this is what they do.

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