Ray's Automotive Center

  • 4.4 of 5 stars
3 reviews

3060 Central Ave, Columbus, IN 47203, us

(812) 372-1311

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.7/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Sep 17, 2006
Sep 19, 2006
Ray's automotive has been repairing my cars for the last 8 years. During that time I've only had a few "unfinished" repairs, but I could always go back and they would fix/finish it for free. I have no reservations in recommending this shop to anyone in need of car maintenance or repairs.
Jul 26, 2008
They also let you know about any possible future problems they may see while working on your car and how much it would cost to head off these problems. One time they run a test on my toyota and the test said my catalytic converter was not working properly. They referred me to the local toyota dealer since it was still under a 7 year warranty. Car was 6years and 6months old. The dealer tested it and said it was an Oxygen senser. When that did't fix the engine light problem, they testd again and said it was the other oxygen senser. That also didn't fix the problem. Now 6 months later they said Oh! its the converter. Now warranty has run out. Nice huh. Well after showing them proof of the first diagnosis From Ray's and that on their computer I made the comment 6 months ago what the problem was, the dealer agreed to fix the part under the warranty after calling the toyota HQ. And under the question...they fix what they screw-up...I could answer because they havn't screwed anything up yet.

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