North Pointe Motors

  • 4.9 of 5 stars
9 reviews

9140 Terminal Ave, Skokie, IL 60077, us

(847) 470-9393

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.1/5
Jun 08, 2009
It may be a "little shop" but they do great work, value their customers very highly, and are respectful of budjets. If they spen 5 hours diagnosing something, they usually decide that they "just can't charge that much" and bill for 3 hours instead, for example. These guys reall know their stuff, and no corners ar cut by using "cheap parts". I highly recommend them if you own a Volvo, Mercedes Benz, or a BMW. They are even authorized for warranty work for 12,000 miles or one year.
Oct 25, 2006
Excellent service, reliable work, very friendly, knowledgable, highly recommended!
Dec 04, 2008
If you want honest guys that know what they are doing go here. Tim goes out of his way to make me happy. I would not go anywhere else. Thanks Guys!
Mar 24, 2009
Tim and the gang are great. My father started going to him and then I joined in later. The service has always been outstanding!
Apr 07, 2009
I drive all the way down there from Belvidere because their service is worth it. Not only they have an outstanding customer service, but their prices are always very reasonable.
May 27, 2009
I brought in my Volvo with a challenging problem, and Tim and crew had to really pick the problem apart before solving it. The check engine light on the car has gone on and off for years, the dealer would "fix" something, charge me lots of money, and a few weeks or months later, the light would go on again - after a few visits and tinkering, North Pointe figured out that it was my fuel regulator and fixed it. No more warning light, and the car runs better than ever.
Aug 12, 2009
I just got my 220,000 mile car back from them after a $3400.00 repair, and I do not feel taken at all. Car runs better than ever, and they went the extra mile to look for anything out of the ordinary while in the tranny and clutch to make sure they did not have to go in again unnecessarily in a few months. Better to do it now, rather than pay for more labor again to do something in the same place. I would not hesitate to send anyone there regardless of what car they own!
Dec 15, 2010
I listed myself as an unbiased customer, but after 14+ years of great service and helpful advice, I would have to say I am biased. I once had a car die on a road trip and I had it towed back to North Pointe for service. Towed from South Haven, Michigan. Really. I have never found a shop that provided the honest, straightforward service that North Pointe does. They tell you what needs to be fixed now, what can wait a while, and what doesn't really need to be done. They tell you your options and let you decide. I love them! No one else works on my car. Ever.
Jun 26, 2011
A small friendly shop with great service. More than once they offered service alternatives to save me money. All repairs were done well and completed on time.

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