Import Auto Repair

  • 3.5 of 5 stars
3 reviews

3724 46th Ave, Rock Island, IL 61201, us

(309) 793-4915

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Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
3.5/5
They are always honest
5.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Nov 06, 2011
Apr 10, 2000
Specializes in Subarus but any import or domestic will be well cared for. John used to work for the local Subaru dealer till they closed and most of the dealers customers have followed him to this new independent shop and are bringing their other vehicles there too. Only minor problem with the place is it gets a little too busy at times but they are open Saturdays. Extremely trustworthy and does great work at a reasonable price.
May 12, 2015
  • Bmw Kid
I couldn't be more thoroughly disgusted with this shop. I took my 92 bmw to them to replace a leaking head gasket early in November. I didn't get my car back until the middle of January. It was an absolute nightmare. First of all, he charged me 972.00 for parts alone, and that did not include the machining costs for the head. He tore my engine apart, and then pushed the car outside to make room for more "pressing projects". this shop was completely incompetent when it came to reassembling the engine. The cams weren't set to the correct timing and when he torqued the head on, the valves were smashed into the top of the Pistons. I was stuck with 4 bent valves. I was told these would be replaced, but he wouldn't pay for new valves, ($30-50 apiece) and so he "straightened" my old ones. After waiting more than 2 months for my car to get put back together, I finally went to the shop, grabbed the tools and started working on it my car myself. Things finally went back together, and I got my car back. Bent valves and all. All told I paid over 2000.00 for the head job. I'll never go back.

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