Suburban Automotive

  • 3.9 of 5 stars
4 reviews

826 North Blvd, Oak Park, IL 60301, us

(708) 771-4500

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 21, 2006
Competent and timely with reasonable prices.They'll have your car washed after the repairs are done, if you wish. They stand by their work. Danny will make "house calls" if necessary. They keep up with factory bulletins and make great recommendations to other shops when a specialist can do the work for less.
Dec 11, 2009
I've had my car towed 10 miles to have Suburban repair my car, rather than have a dealer 2 blocks away work on it. When I told Dan Brennan, the owner, that I wanted to sell my 10 year old Honda, he found a buyer and helped with the paperwork. The buyer knew that because Dan had been maintaining the car it would be in top condition. He's not the cheapest, but the most reliable I've known in 30 years of car ownership.
Aug 15, 2014
  • Mary Joe
Lights illuminated suddenly, shockingly, on the dashboard of my 2008 Toyota Prius while driving Backwoods Georgia. My sister rifled through the owner manual to decode the symbols and I called Danny Brennan, the independent mechanic authorized to service Toyotas in Oak Park, Illinois who’d maintained my Toyota all the years I’d owned it prior to moving to Bluffton, SC this last year. I told him what I was seeing and where I was, and he advised me to get to a tire company or Advance Auto in the nearest town, but if the light started blinking, pull over and get it towed. “Have them attach the diagnostic device, get the code number and see if they are able to clear the code.” In Waycross, GA I actually found Walker Jones Toyota. They said they were closing. It was 4:55, they close at 6:00, but not this day evidently. I said, “But, but you don’t need to fix it, just see if the code clears so I can drive the rest of the way home or park it till morning.” Well, we’re closing, they reiterated, so I tried a tire company and finally an Advance Auto, got the diagnosis: POA93 (sensor malfunction) and they were able to clear it, with direction from Danny on my cell phone. With the admonition to stop and get towed if the light reappeared or flashed, Danny cleared us to go. We got home just before dark, unloaded the car and uncorked a bottle of wine, mute with fatigue, dusty from fan-blown 95° mechanic’s bays and my phone rang. It was Danny Brennan. “Just wanted to make sure you made it home okay. Take it in to your Toyota dealership tomorrow and have them call me if there’s a problem with free replacement.” 9:30 at night. For Danny Brennan, Closing Time is evidently when he’s done everything he can in a day for his customers, in this case, his former customer.
Feb 25, 2016
  • denny1234
The worst experience I've ever had. Not only are this shop's prices high, the owner, Danny is an A$$hole! I moved to Oak Park from Lincoln Park and was hoping to find a local maintenance shop. I brought my car in for a pre-road trip inspection (top off the fluids and check the tire pressure) and to fix the remote key access that worked intermittently. Danny told me I needed an oil change and new tires. I called my Lincoln Park repair shop and got a price that was 20% lower than Danny's. My Lincoln Park shop has a 5 star Yelp rating, btw. When I told Danny of this price disparity, he told me to pick-up the car. He received the car Tuesday morning and told me to pick-up the car without doing any maintenance work on Thursday evening. I am leaving for my trip Friday, tomorrow. So, he had my car for over two days for a simple procedure, tried to sell me products that were over-priced, and didn't top off the fluids or address tire pressure. And he had the nerve to charge me $75 for an inspection. I offered to pay for the key battery/repair but not an inspection, especially since he didn't do any work and left me high and dry the evening before my trip. Complete and utter A$$hole and overpriced on top of it!

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