Chuck's Auto Repair Service

  • 4.9 of 5 stars
11 reviews

1372 Old Skokie Rd, Moraine, IL 60035, us

(847) 831-2188

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Nov 02, 1999
I found Chuck by recommendation from a train engineer. If that isn't a trustworthy source, then what is? The shop is right off Hwy 41. I used Chuck as for all my auto repair while I lived in Chicago. He is very honest, and I was always very pleased with his work because he only recommends a repair when he thinks it is really necessary. I have two cars with over 200k on them, and he was even tolerant of the jerry-rigging I had done. Don't be scared of his shop. It's not the Jiffy Lube sparkle and polish, but then you won't get a snow job either. Chuck with the red Blazer, and Tom the train engineer sent you.
Jan 23, 2004
I really trust Chuck. I have recommended him to my friends and will continue to do so. I no longer live close to his shop but still drive 25 miles to give him my business. I am a woman with very little mechanical understanding(!) and he has never made me feel dumb or embarrased. His waiting area is a mess but it's all part of the charm. Go see Chuck. He's incredibly honest and skilled.
May 08, 2005
A couple weeks ago, my 1998 Chevy Lumina with 128,000 miles on it, started running roughly. It lacked pep, was making a terrible, wobbly, strained sound. I was embarrassed to drive my trusty old green sedan and worried that its end might be in sight. Based on the recommendations of others posted on the CarTalk web site, I took my car to Chuck's. I was impressed when, without prompting, they offered to drive me home. A few hours later they called to say that my car's 6-cylinder engine had two bad fuel injector ports and was running on just four cylinders. I could replace the bad ports (or, if I preferred, all six) with new or remanufactured ones. Based on Chuck's recommendations, I opted to replace the two "bad guys" with remanufactured ports, replace the fuel filter, and go with a bottle of Tecron fuel system cleaner. My car was ready at 515p and is running like a dream -- smooth, quiet, and full of pep. Oh, I almost forgot the best part. The bill was reasonable -- much less than it would have been at my local Chevy dealer. Thanks Chuck & Associates. We'll be back! One final comment. Chuck's last name is Trom, not Forslund, as was mistakenly posted on the CarTalk site. He's been in business for over 20 years, the last 17 of which have been at 1372 Old Skokie Rd, Highland Park, 60035,(847) 831-2188.
Nov 07, 2011
Nov 24, 2005
It was 17 degrees at 7:30 that morning, but my wife's Honda had been running really rough for a couple days and she wasn't going to let me go to work without doing SOMETHING, so I decided to drop it at Chuck's. I had my wife follow me in my car so we could return home and I could be off to work. Chuck showed up at his shop as I got there and I explained the rough running. Though he had a shop full of cars to work on, without asking he got his device to read the engine codes. After reading the codes and with the car running roughlyin his cold parking lot, we lifted the hood, and he rested this 30" screwdriver (I'd never seen one this long) briefly on each injector, "listening" to the other end. He returned to the 3rd injector, tapped lightly, and the engine began to purr like a kitten. When I asked what I owed, He said Why don't you give me $12 for the injector cleaner I put in the gas tank? I felt bad giving him only the $20 that I did. At the nearby Honda dealer (which recently had figured out how to charge me over $800 for a partial tune-up), this would have taken all day and cost me $300 minimum. Needless to say, Chuck has all my business in the future.
Sep 11, 2007
On a couple of occasions, I brought my vehicle in needing immediate attention. He always managed to graciously accomodate my needs. He is competant, professional and competitively priced. Since I worked only a couple of blocks away, the location was ideal! In inclement weather, he always insisted on driving me the short distance to my office.
Aug 15, 2008
Chuck has worked on my cars since he opened his shop. He takes the time to explain what's going on and when there is a less expensive way to fix it, he suggests it. One time, he told me that a major repair was still under warranty and I should go back to the dealer. I trust him! He's honest and kind.
Aug 22, 2008
I have had no problems with this reapair shop. They seem honest and won't talk you into reapairs that aren't really needed. If you work close enough he will drop you off at work. As long as I live in Chicagoland...this is the only place I will take my vehicle for repairs. My 2000 Subaru Legacy Outback has over 130,000 on it and still going strong!
May 22, 2010
  • N/A
They checked a number of items, including a coolant leak and brakes, without charging extra which is common for most dealers.
Jan 02, 2011
This place is the secret of Highland Park. Chuck retired this year (2010) and the garage is now run by the nice young man who worked for Chuck the last several years (Martin Polka). He is every bit as honest and competent as Chuck ever was, and that's saying something. Over the last 5 years they have worked on multiple Hondas of mine and a Jaguar. There are a few things they don't do - no wheel alignment equipment, for example - but they are great for most all basic mechanical repairs. They'll tell you when you might be better off going to a specialized place for something. When I was out of town, I've had my wife take cars there and they are every bit as honest with her as with me. The prices are reasonable, but more important, they can be trusted to do only what is needed and do it right. I couldn't recommend them more highly.

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