Mechanics Files

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  • Pauly Motors

  • 0 out of 5 stars 0 Reviews
  • 1111 S.Milwaukee Ave., Libertyville, IL 60048, us
  • We live in upstate New York and our daughter lives near Libertyville, Illinois. Over the last four years, we have twice needed repairs to our Honda Civic. (Once because of apathy or incompetence of our dealer in New York). On both occasions, the Service Department at Pauly Honda has welcomed me as if I were their most valued and most frequent customer. They have gone beyond what I have learned to expect from most car dealership service departments. They have been gracious, prompt and have more than met my expectations. They have my highest recommendation. Were I to buy another Honda, we would seriously consider visiting our daughter in order to purchase a car at Pauly Honda.

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They respond well when they screw something up (N/A)
They take the time to explain the problems and necessary repairs (N/A)
They treat male and female customers in the same manner (N/A)
I would use this mechanic again (N/A)
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Other facts you may want to know

They fix the problem the first time (N/A)
The shop is located in a safe neighborhood (N/A)
The hours of operation are convenient for customers (N/A)
They are near public transportation (or provide loaners, shuttle bus, rides as needed) (N/A)
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