H & R Auto & Towing Incorporated

  • 2.4 of 5 stars
2 reviews

805 Hannah Ave, Forest Park, IL 60130, us

(708) 771-6900

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 23, 2010
I found out about these guys from a friend who raved about them. I have to agree - I don't know much about cars, but they don't take advantage of this fact and always explain different options for how to fix a problem. (My grandpa was a mechanic so I used to double check with him about their advise & it always checked out!) They're very friendly and pretty busy, so call ahead.
Jan 17, 2014
  • Kris824
Do NOT use this towing service!!! They are horrible and have damaged my car twice. If they damage your car they will not care and they will not pay. I do not know who they hire, but they seem to just get people off the street. The first time I called them to tow my car to a dealership because I needed my key replaced. When the car came off the truck the bumper was flexing a lot and there was a huge crack where the chain was. The owner Larry will deny, yell and hang up the phone... These people are trash. They caused 800 dollars in damage the first time. The second time they were attempted to illegally remove my unticketed car. I saw them hooking it up on the street and they just started. I asked the driver what he was doing and to remove the chains. He ran into his truck and floored it... You do not have to tow trucks for a living to know that this would work out. He ripped the bumper off my car and caused damage under the vehicle. He seriously was attempting to drag my car through the street!!! Ronald Heaver, the drivers name on the police report, must have been under the influence or terrible at lifting a car onto a truck which is probably his only job. This time it was $2000 worth of damage. They will wreck your car and not even apologize. So PLEASE avoid, there are many other companies that will be careful and if they do make a mistake they will take responsibility, that is why they have insurance. These people are the worst, and hire on whoever it seems. Anyways looking forward to my insurance company suing them, should be fun!

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