AXTMANN AUTOMOTIVE

  • 4.7 of 5 stars
12 reviews

5500 N Northwest Hwy, Chicago, IL 60630, us

(773) 763-8333

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Apr 03, 1999
DON AND RICH ARE TWO BROTHERS (NOT UNLIKE TOM AND RAY) WHO ARE NOT ONLY HIGHLY COMPETENT MECHANICS, BUT ARE VERY ENTERTAINING. I OFTEN FIND MYSELF STAYING FAR TOO LONG AT THE GARAGE LISTENING TO THEIR GREAT STORIES WHEN DROPPING OFF OR PICKING UP MY CAR. I'VE BEEN TAKING MY CAR TO THESE GUYS FOR ABOUT 6 YEARS. THE CARS INCLUDED A 1977 MERCEDES, A 91 AUDI QUATTRO TURBO, A 1992 BMW 318I, AND A 1982 TOYOTA COROLLA. I HAVE NOT BEEN ABLE TO STUMP THESE CHUMPS YET. THEY HAVE ALWAYS BEEN COMPETENT, VERY REASONABLY PRICED AND HONEST. FOR EXAMPLE, FOR CONVENIENCE, I RECENTLY BROUGHT MY CAR TO THE AUDI DEALER DOWNTOWN FOR A STARTING PROBLEM. THEY WANTED TO CHARGE ME OVER $600 FOR A NEW ALTERNATOR. BEING DOUBTFUL, AND NOT WANTING TO GET OVERCHARGED, I TOOK THE CAR TO THE AXTMANNS AND TOLD THEM IT MAY BE THE ALTERNATOR. THEY COULD HAVE TAKEN ADVANTAGE OF ME AND INSTALLED THE ALTERNATOR. HOWEVER, THEY INFORMED ME IT WAS ONLY THE BATTERY AND CHARGED ME $40.95. THESE GUYS ARE CHICAGO'S EQUIVILENT TO CLICK AND CLACK! IRONICALLY, I'VE TRIED TO GET THESE GUYS TO TUNE INTO CAR TALK FOR SEVERAL YEARS. HOWEVER, TO THIS DAY THEY HAVE NEVER HEARD THE CAR TALK SHOW.
Dec 28, 2000
I have going to Don and Rich Axtmann what seems like forever, I would guess at least 10 years. My dad was in the auto repair business and I never realized how difficult it would be to find someone who was reliable and honest and it took me quite a while to find Don and Rich. Seemed like everyone wanted to retire quickly and make a fortune on me until I started going to Don and Rich, they never cease to amaze me with their honesty, how many times do you take your car in and come out with only a $20.00 bill well it happens more often than not, when any other repair service would put in a new motor Don and Rich change a hose or something else simple, sure I have had high repair bills at Atxmann but when I do I am completely confident the charges were justified. And when I am in trouble and need something done quickly they are always there. I was very reluctant to write this for selfish reasons I didn't want them to get so busy they no longer have time for me, even tho they always seemed loaded with work now. So if you are looking for honesty go to Axtmann, if you are looking for realiablity go to Axtmann, if you are looking for auto experts go to Axtmann, If you don't want to create a backlog so I have trouble getting my car worked on go somewhere else.
Apr 09, 2002
I chose to have them work on my car based on the (very positive) recommendations of this website. I dealt with Don Axtmann and he could not have been nicer, more friendly, or more informative. He showed me the parts that he had replaced and clearly explained what had gone wrong. As a woman in Chicago, I have had some less than positive experiences with my cars. I will never go anywhere else.
Nov 07, 2011
Nov 08, 2008
2000 VW Golf with 100k is driving ok for the miles and year, then a really bad sound... turns out the bearing are spun and I have a rod knock (aka needs new engine). Don checked out the prices, took the time to talk to me several times and was always cheerful. While I decided to not invest in getting a new engine, I was very happy with their service. Minimal charge to determine what was wrong and offered some advice on donating the car. We will be going back there for our auto work. Good guys.
Jan 22, 2004
These guys are great! I've been a customer for more years than I care to count, and they've never let me down. As a woman I can say that they never talk down to me and always make sure I understand what's been done to my vehicle, what needs to be done and why. I recommend this repair shop without reservation.
Jul 16, 2004
FAIR! HONEST! CONSISTENT! I will not spew out my entire, positive, blissful experience with Axtmann. I will tell you however, that I have always felt ripped off by mechanics, but I no longer feel that way. I only hope that every car-driving citizen on the planet can find good people like Don and Rich, as I have. All is now right in the world.
Apr 28, 2005
Brought my pickup into Don Axtmann after reading these reviews. He's a real nice guy and easy to talk with. The shop is clean and he has some gems there. I saw an old Chevy Nomad wagon and a '66 Alfa Romeo Duetto alongside your stadard autos, like my Nissan Hardbody 4x4. Don replaced a seat bolt for me and fixed my truck from idling roughly (was a wire issue). He made other small repairs and the cost was minimal. He could have taken me to the cleaners based on my diagnosis that the truck 'just runs rough and misses', but he didn't. I'm recommending Axtmann to all my friends and neighbors...
Jan 12, 2008
My wife and I have used these guys for all but one job (wish we had for all). Great work at fair prices (they won't cheat you). My wife's family has used them for years and know their costumers, or more accurately their cars, like good friends. The only disappointing thing I would say with our relationship with them is we only see them when something bad happens.
May 06, 2008
Went to these guys after having some major problems with another mechanic. Within a day they had our Jeep fixed for a very resonable price after the previous place had been working on it multiple times for way too much money. Wish that we had started coming to the Axemann brothers years ago!

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