Lichty Automotive

  • 4.0 of 5 stars
11 reviews

7735 Ansborough Ave, Waterloo, IA 50701, us

(319) 296-2994

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.7/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.6/5
Jan 08, 2016
  • reble_45
In the past, these folks have done very good work for myself and my family. Recently however, I had an issue with my 02' Volkswagen GTI. I had trouble shot the issue as far as I could, to the point where I was sure there was an issue with either the ECU or one of the modules. It would run on starting fluid fine, but would not start unaided. Fuel Pressure, spark, voltage at the injectors, everything looked good to go. I broke down, and called the tow truck, and had them take it to the shop. That was 6 months ago. I have been very patient, but this is getting ridiculous. When I called today, and asked if any progress had been made I was told no. When I asked when I should expect some progress, I was told, whenever I get an empty shop. I'm more than a little upset by this attitude, especially when the main thing I had asked to have done was to have the vehicle hooked up to the Diagnostic tool, to figure out which module was bad, or if it was indeed the ECU. I don't have many other options in the area, have sworn I would never take it back to the local VW dealer, so my back is kind of against the wall on this one. In another six month or so, when my vehicle is (maybe) running again, I will most likely never take another vehicle to this shop again.

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