A Team Auto Care

  • 3.7 of 5 stars
4 reviews

1947 Waterfront Dr, Iowa City, IA 52240, us

(319) 512-2000

Email: 

Website URL: 

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Hours
 
Specialties
Offers loaner cars
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.8/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.7/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 15, 2010
Always thoroughly cleans/vacuums inside of car as part of any service.
Sep 13, 2010
My vehicle, carrying my family and a lot of our "stuff" , moving from Arizona to Massachusetts in the summer of 2010 broke down near Iowa City. The moving van was heading independently to Massachusetts. The owner of the shop we ultimately reached(Thomas Fast at A-Team Auto Care) not only repaired my car, but invited me and my family (three young children) to his home for a pasta meal (he too has three young children); he also researched the motel options for me while we waited two days for the necessary parts to arrive to fix my car. I never expected (or have received, for that matter) such thoughtful attention. To tell you all the truth, I have a feeling that this guy is so treat-your-customer-right- oriented that he may have a hard time making it in a commercial world where you have to be hard-nosed mean. He's a Quaker, and started up business a couple of years ago, he told me, convinced that if he does a good job, helps people who need help, and charges a fair price for fair work done, that not only only he but also his customers and his family will come out on top in the end. This was a small garage in a small town....I wish this kind of ethic could guide us all.
Jul 21, 2012
  • Phil3206
Thomas Fast is the most honest mechanic I've ever met. He explains to me what's wrong with my car in language I can understand, and he doesn't talk down to me. He understands that I'm on a tight budget and helps me understand what has to be done now, versus things that can wait. He's conscientious and charges reasonable rates. I took a wild guess in the survey below for what his hourly labor charge is. I don't know what it comes to in terms of a per hour charge, but he doesn't gouge you. And I can always count on the work being done right. I'd recommend Thomas Fast and A Team Auto Care to anyone.
Mar 08, 2014
  • aturner41
recently read the reviews here and thought this would be a great repair place to establish a relationship with when my son's car needed repair. I received the bill to find out that they had inflated the bill and charged me for work that had not been done. They informed me that they replaced the thermostat and after bringing the car home and having it checked out I found the old thermostat still in the vehicle. I also had then try to sell me on replacing the boots on my car but they didn't realize that I had them replaced recently. So I checked those also when I got the car home to find out the boots had a fresh cut in them. They took me for $1085 dollars and tried to take me for another $950 before I had the vehicle towed from there. I had my mechanic look over everything they said they did along with the bill and he said none of the parts they claimed to have touched was still the old part. I know as a parent sending your child to college that it is difficult to try and manage getting a vehicle repaired over the phone but I feel that this place is truly taking advantage of the school children there and they are not realizing it. The one thing that made me suspicious was when they charged me $230 for a radiator for my car and the most expensive radiator for my car only cost $120 and they informed me that this was the cost but would not produce the receipt. I can send a copy of the bill if anyone would like to see it, just contact me @ aturner41@hotmail.com DO NOT USE THIS PLACE IT IS A RIP OFF!!!!!! . I REPORTED THEM TO THE BBB AND THEY HAVE NOT RESPONDED!!!!! PLEASE PASS THIS ON TO YOUR FRIENDS!!!!!!

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