Norris Automotive Service

  • 4.9 of 5 stars
3 reviews

703 N Jefferson Way, Indianola, IA 50125, us

(515) 961-2646

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Nov 07, 2005
Jim Norris and his crew are the best in central Iowa NO contest.
Nov 07, 2011
Apr 19, 2006
They have performed most every type of service for me and they are always done extremely well. They replace parts with parts of at least the same quality but most always higher quality than the originals. I have had a set of spark plug wires develop an issue and they replaced them free of charge. They also are very good about performing vehicle inspections without charging for them. (They have been checking on my breaks for a long time and have not charged me anything.) The staff all know the customers by name and are genuinely caring and answer my questions honestly, even though sometimes they are probably rather silly. The mechanics are all the very best in my opinion, and I believe that they care as much about my car as they do their own. A very satisfied customer!

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